ActiveAlert

Name: ActiveAlert
Rating: 4.1 (710 reviews)
Author: Active911

Productivity

Free · Designed for iPad

710 Ratings
Ages

4+
Years
Category

Productivity
Developer

Active911
Language

EN
+ 4 More
Size

49.7
MB

ActiveAlert helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving. - Uses Apple Push instead of SMS - Automatically maps alarm location - Coordinate response with others using real-time map - Access relevant photos and documents from your phone - Converts hard-to-read dispatch data into legible sections - Manage past and current calls

Ratings & Reviews

4.1

out of 5

710 Ratings

6 year user
10/11/2021

MoSoKo
I use this app on two different SAR teams ( in Oregon state and Washington state). This app has always been great, but I have a problem with the chat feature. Lately it seems as though the text size has shrunken to like a size 4 or 5 font… it’s very hard to read especially if you’re enroute and don’t want to miss updates from your team mates. The other thing is that if you switch to your map then switch back to access the chat, you have to go through the whole process of reopening the chat string instead of it staying open. To make things safer for us that use the app, please allow us to adjust the font size within the app (or make it bigger again) and keep the chat window open when we switch out off the app.
6 year user
10/11/2021

MoSoKo

I use this app on two different SAR teams ( in Oregon state and Washington state). This app has always been great, but I have a problem with the chat feature. Lately it seems as though the text size has shrunken to like a size 4 or 5 font… it’s very hard to read especially if you’re enroute and don’t want to miss updates from your team mates. The other thing is that if you switch to your map then switch back to access the chat, you have to go through the whole process of reopening the chat string instead of it staying open. To make things safer for us that use the app, please allow us to adjust the font size within the app (or make it bigger again) and keep the chat window open when we switch out off the app.
Could be 5 stars
03/23/2020

emtjason1
The app does part of what it should do... I would give it 5 stars if the mapping system actually worked. For example, when clicking on the google maps button the app uses what I’m assuming to be gps coordinates vs the actual address. Maybe times the gps coordinates are wrong. And because they are gps coordinates it is impossible to verify that you are going to the correct address because you’re comparing numbers vs the actual address text. The other issues when using gps coordinates is when you arriving at the location. If I’m driving and I want to confirm the house number via the google map app I can’t because it shows that you have arrived at the gps location vs saying you have arrived at t 123 Main St for example. Another issue is you can not copy text from the dispatch information and then paste that into google maps, the app doesn’t allow you to copy information from the app to put into other apps like google maps, Apple Maps, or any other app. This makes verifying the address extremely hard and annoying. If they mapping issues aren’t their fault they should allow people to be able to copy and paste the information so you can easily google the address and verify the information is correct.

Developer Response
Thank you for taking the time to write your thoughtful review. We would love to be able to work to solve your problems and encourage you to reach out to our support team so we can address the root issues. Support can be reached at 541-223-7992, we are here to help.
Could be 5 stars
03/23/2020

emtjason1

The app does part of what it should do... I would give it 5 stars if the mapping system actually worked. For example, when clicking on the google maps button the app uses what I’m assuming to be gps coordinates vs the actual address. Maybe times the gps coordinates are wrong. And because they are gps coordinates it is impossible to verify that you are going to the correct address because you’re comparing numbers vs the actual address text. The other issues when using gps coordinates is when you arriving at the location. If I’m driving and I want to confirm the house number via the google map app I can’t because it shows that you have arrived at the gps location vs saying you have arrived at t 123 Main St for example. Another issue is you can not copy text from the dispatch information and then paste that into google maps, the app doesn’t allow you to copy information from the app to put into other apps like google maps, Apple Maps, or any other app. This makes verifying the address extremely hard and annoying. If they mapping issues aren’t their fault they should allow people to be able to copy and paste the information so you can easily google the address and verify the information is correct.
Developer Response 04/03/2020
Thank you for taking the time to write your thoughtful review. We would love to be able to work to solve your problems and encourage you to reach out to our support team so we can address the root issues. Support can be reached at 541-223-7992, we are here to help.
Needs more work
Jun 24

Piece-a-pizza
This app works fine alerting you to calls, switching over to maps for navigation, and providing initial call notes from dispatch. There is a lot of room for improvement beyond these basic functions. I would love to see new features like a toggle switch for choosing “On Duty” or “Off Duty”, and possibly have it placed at the top of the incidents list for better access. I never use the two other options and I believe those should be selected under a different menu. The call notes do not update with dispatch as new information comes in or the call type changes, these updated call notes provide critical information for safely and effectively responding to emergency incidents and would greatly improve this app. I would also love the ability to save “favorites” for selecting responding units in my groups list. I work for a 15 station fire department and frequently have to scroll through the entire list of units to select the ones specific to my station. Please take these suggestions into consideration to improve the functionality of your app.
Needs more work
Jun 24

Piece-a-pizza

This app works fine alerting you to calls, switching over to maps for navigation, and providing initial call notes from dispatch. There is a lot of room for improvement beyond these basic functions. I would love to see new features like a toggle switch for choosing “On Duty” or “Off Duty”, and possibly have it placed at the top of the incidents list for better access. I never use the two other options and I believe those should be selected under a different menu. The call notes do not update with dispatch as new information comes in or the call type changes, these updated call notes provide critical information for safely and effectively responding to emergency incidents and would greatly improve this app. I would also love the ability to save “favorites” for selecting responding units in my groups list. I work for a 15 station fire department and frequently have to scroll through the entire list of units to select the ones specific to my station. Please take these suggestions into consideration to improve the functionality of your app.
Very awesome with one personal preference change.
05/19/2021

DudeHill
Very useful it’s been great to use active 911 on my volunteer dept. cause our dept is very out dated due to funding issues and we do not have MDTs or CADs in our trucks so we rely heavily on this for finding our way to calls and I must say 95% it’s on the mark a few times it’s not but that’s not the app it’s google maps or Apple Maps that is messed up. Only suggestion I wish to see which is only a personal preference is ability to add in your created tone by your self. I made my depts Fire tone and have a file downloaded and would love to use it personally cause I’m used to hearing it from my radio for dispatch. I’m more accustomed to it and rather use it personally. But that’s not and wrong with the app just would like it as personal preference of mine app is amazing and also the family sms for my family to know when I have a call is nice.
Very awesome with one personal preference change.
05/19/2021

DudeHill

Very useful it’s been great to use active 911 on my volunteer dept. cause our dept is very out dated due to funding issues and we do not have MDTs or CADs in our trucks so we rely heavily on this for finding our way to calls and I must say 95% it’s on the mark a few times it’s not but that’s not the app it’s google maps or Apple Maps that is messed up. Only suggestion I wish to see which is only a personal preference is ability to add in your created tone by your self. I made my depts Fire tone and have a file downloaded and would love to use it personally cause I’m used to hearing it from my radio for dispatch. I’m more accustomed to it and rather use it personally. But that’s not and wrong with the app just would like it as personal preference of mine app is amazing and also the family sms for my family to know when I have a call is nice.

Improved ActiveComms reliability and clearer disconnect messages. Fixed rare crashes when opening maps or alerts in ActiveAlert.

Version 1.6.217

Dec 16

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