The Independent Bank mobile app provides access to real-time account balances, mobile deposit, mobile bill pay, fund transfers, account tracking, and branch or ATM locating.
-Access to real-time account balances
-View Online Banking account activity
-Locate nearest branch/ATM locations
-Mobile deposit and bill pay
-Search or view transaction history
-Draft, approve, or cancel transactions
Raising Standards Together
Member FDIC | Equal Housing Lender
-FaceID or TouchID available
Ratings and Reviews
Things I Love
Considering the lackluster previous app used by Homestate Bank and Guaranty Bank, the new Independent Bank app is truly AMAZING!
I didn’t give it five-stars because I haven’t had the occasion to explore the app in-depth, yet. Things I love ‘fer shur’ already include the no-charge ACH money transfer and statements that you can actually print.
I know I’m going to be able to track and manage my meager funds more accurately with this app and am pretty ‘shur’
that it won’t be long before I’m changing this rating to a five-star!
Constantly updating and not able to view balances
It seems as though every week I open the app to see the dreadful message, “System maintenance until *said date*, we’re sorry for the inconvenience.” Yes, yes it is a major inconvenience, because I have a very tight budget and need to manage my account to the dollar in order to continue with every day life. I have many bills that come out monthly and being a college student, it’s difficult to manage with only working part time. If I can’t view what’s in my account, how am I going to know if I can afford to eat tonight? Yes, there is the option to call and check your balance, but the convenience of even having an app is SUPPOSE TO BE way better than spending 5 minutes typing in all my information to the automated system. I opened with Independent Bank when I was living in Van Alstyne at the age of 15. When I moved out on my own, I had to take on major responsibilities, the customer service at the Van Alstyne location has proved to be just as horrible as the town itself. Living in Dallas and dealing with the judgmental women at the VA location has been the worst. Every time I try going to a different location they always have to speak with the Van Alstyne location. I am now switching to Chase bank in hopes that I will have access to my account at all times and won’t be treated the way I have been all these years.
Needs a list
I have seen other bank apps that show a list of your auto reoccurring debits. This would make it much easier to find things that are coming out like subscriptions you have forgot about. Would also be better if it had a 4 digit password pin like my first United bank app instead of the long password I have to enter every time. Over all ok but does need improvement.
- Independent Bank(TX)
- 46.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- Rated 4+
- © 2014 Independent Bank(TX)
With Family Sharing set up, up to six family members can use this app.