IBC Bank 4+

I have downloaded this app numerous times on occasion just to look at my balance when my laptop wasn't available & didn't register my phone. The last time I downloaded I registered my phone, I can't tell you how easy & precise the App is to the actual IBC website. You get all the information, notices, features & updates. Plus the site is secure & safe to use. I would recommend the IBC app to anyone who banks with IBC or is considering changing Banks & is needing to look at there banking needs when a laptop is not accessible. Thank you for a great website. dpetunia29 😎 👍

iPhone no problem if you don’t need a transaction number when paying bills. iPad is a different story: bill pay launches a small window but the information inside the window is oriented for full screen viewing which means you have to navigate to see information designed to be seen without navigation. When navigating from one pay amount field to the next pay amount field the screen re-centers in the window which means you can no longer see who you are sending the money to! And when you go to the verify screen you can’t see the pay to and amount fields at the same time! Finally you can navigate to “change payee information” and enter new info but you can’t save the changes! FAIL These problems have existed for many months, support is aware but no update to remedy the problems. Bottom line: since I can’t fire the programmer I will fire the bank and take my business elsewhere

Mobile check deposit process is ridiculous, you make a deposit at the begging of a work week just to find out they put a hold and won’t clear out till the end of the week. I never had any issues when I started depositing until a couple of months ago that they started putting holds on my payroll checks. The first time they put a hold on my check I called and supposedly they put a hold on it for like a week because of the holidays which was a ridiculous answer since I deposited 2 checks at the same time but only one got cleared. When it happened again I called just so they can tell me that they put holds on checks over$200 which isn’t a good answer since they never put holds on my checks before. The bank needs a better mobile deposit process or at least train team members to stick to one story instead of making up one every time someone calls with the same issue.