Bank anywhere with Security Service Mobile. View your balance, transfer money, deposit checks, and pay bills in a few simple steps. It’s an easy, secure way to manage your accounts.
Manage Your Accounts
• View balances and transactions
• Transfer money
• Deposit checks
• Set up alerts
• Debit and credit card freeze/unfreeze
• Set up a travel notice
Make Payments & Transfers
• Schedule, edit, or cancel payments with bill pay
• Transfer money between your accounts
• Set up credit card auto-pay
• Branch and ATM locator
• Member Guide FAQs
• PowerPerks (retail discounts)
• ID Monitoring access*
• Credit score access*
• Mobile phone claim access*
*Power Protected Checking account holders only.
Federally insured by NCUA. Standard data and text messaging rates may apply. Alerts are based upon the settings you establish. Mobile check deposit is subject to eligibility and qualification requirements. Most alerts are provided real-time, but some may not trigger an immediate alert. Security Service is not responsible for an alert not being sent or received.
We are continuously updating the app to give our users the best experience. Turn on auto updates to ensure you always have the most recent version.
This update includes:
- In-App Appointment Scheduling
- Virtual Appointment
- Phone Call
- In Person
- Contact Us Page Updates
- Bug Fixes
- Security Enhancements
Ratings and Reviews
SSFCU mobile app
I have using this app for many years and it has always been great. However this year the app has degraded and many features I enjoyed are not functioning properly. An example, I would look for use the bill pay feature to set up my payments. Of late after I scheduled a payment, I have noticed several days later my scheduled payment is shown on the app. I have accidentally made double payments thinking I did not schedule it. When I called customer Service they say just use the online banking instead of bill pay.
This is bummer for me. I hope the manufacturers fix this.
Developer Response ,
Thank you for sharing your feedback. We’ve updated the bill pay functionality with the latest app release and would love for you to give it another try!
A step backwards
Security services previous app was exactly what a banking app should be fluid well thought out and able to be used quickly the new app feels like the first iteration of the previous the Pay bill feature doesn’t automatically put the balance in like it did before that has caused me to over Pay or under Pay on multiple occasions when needing to deposit by mobile deposit the outline of where to place the check is not where the check needs to be placed to be recognized then when putting in the amount it leaves the decimal point in it’s a good idea on paper for fluidity but when it comes to banking I’d prefer to type it out myself when opening the app it will automatically do face recognition instead of asking you to input pass word so it makes the quick balance feature useless and shows all of my accounts when unlocked in this day and time too manny people with bad intent to not be able to have control of what’s shown overall the app is very disappointing and in my opinion a step backwards.
App Testing Needed Prior
I hope this is your way of testing the app by sending it through email because it’s in need of improvements. So far I’ve only been able to successfully login once and that’s immediately after I download the app. I’ve had to redownload the app three times in hoping that it not logging me in was just a fluke. When I enable Face ID and launch the app, it triggers Face ID despite the login page not even appearing yet. Once that happens it refuses to log me in through Face ID again.
After attempting to login a different day, it allowed it though when I attempted to transfer funds from one account to another, the app turned completely blank with only the menu appearing and none of my accounts. You’ve, unfortunately, just relaunched an unusable (at least as of 14Jan, 2021) version of the previous SSFCU My Branch app, relabeled it, and made it pretty.
I hope it becomes functional soon with some of the suggested features in these reviews.
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Security Service Federal Credit Union
- 53.3 MB
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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