Description

Di Tokopedia, semua bisa dapat untungnya!

Ada beragam penawaran spesial, bantu keseharianmu lebih mudah dan lebih hemat dengan banyak pilihan produk dan promo gede-gedean setiap hari:

● Traktiran Pengguna Baru - Belanja Rp0, dan pasti diskon pulsa & tagihan untuk transaksi pertamamu!
● Bebas Ongkir
● WIB Tokopedia setiap tanggal 25 sampai akhir bulan - Selalu ada promo gede-gedean
Bisa bayar di tempat (COD)
Promo brand pilihan - Eksklusif dari brand ternama
Ada banyak konten seru dan live shopping penuh diskon di Tokopedia PLAY

Keuntungan lainnya saat kamu menggunakan Tokopedia setiap hari:

MUDAH DIGUNAKAN
● Pilih sesuai kebutuhanmu - Banyak pilihan metode pembayaran dan cara pengiriman
● Sistem pencarian canggih - Dapatkan produk yang kamu mau dengan pencarian cepat & akurat
● Tampilan yang nyaman dilihat dan mudah digunakan siapa saja

TRANSAKSI PASTI AMAN
● Penjual Terpercaya - Bisa kamu cek sendiri dari reputasi toko, detail statistik toko, atau lihat toko dengan tanda Power Merchant dan Official Store
● Belanja tenang - Ada opsi garansi untuk setiap barang yang kamu beli.
● Cari tau dengan review - Lihat pengalaman pembeli lain untuk pastikan pilihan
● Lacak paket lebih pasti - Lacak pengiriman paket secara real-time

Cari tau lebih banyak tentang Tokopedia di semua akun media sosial kami:

INSTAGRAM - @Tokopedia
FACEBOOK - Tokopedia
TWITTER - @Tokopedia
YOUTUBE - Tokopedia

Punya pertanyaan, kritik, keluhan, & saran? Ayo, sampaikan langsung ke tim Tokopedia Care melalui:
http://tokopedia.com/help

Untuk maksimalkan pengalaman belanja online, Aplikasi Tokopedia memerlukan akses berikut:
https://www.tokopedia.com/blog/tokopedia-app-permission/

What’s New

Version 2.140.0

Hai Toppers! Coba tebak, siapa yang bentar lagi bakal ulang tahun?

Yess, Toped yang bentar lagi ulang tahun!
Toppers diundang nih buat seneng-seneng selama Toped ultah dengan Anniversary Rilisan Spesial! Apapun barang impan yang pengen dibeli, bakal ada Gratis Ongkir GoSend dan Cashback Spesial buatmu!

Jangan sampe kelewatan dan cek terus di aplikasi Tokopedia kamu yang ter-update, ya!

Ratings and Reviews

4.8 out of 5
5.2K Ratings

5.2K Ratings

Jamie Fawn ,

Keeping us safe at home.

Thanks to your ease of just browsing the products and a few clicks for location and product reviews. You are helping us to stay safe at home and easily buy things that we need and to support local businesses at the same time!

Cliff88 ,

Unusable

While tokopedia is probably the largest online marketplace in Indonesia, there's a lot of room to improve. Today, my customer just made a mistake, buying for one day delivery when in fact, it is a preorder item. When there's no preorder button for the app, it makes the app useless. Instead just make it web only version or fix the problem. If the app doesn't have the same feature as the web, why should I download the app?

Also, no buyer protection. Bought something for a gift. Came in a damage packaging. The glue came undone and it’s supposed to be a branded item. Talked to the seller which didn’t resolve anything but instead blaming it on the courier when in truth, the packaging just looks cheap and probably not authentic. Even implied I was complaining because I wanted her to give me a discount for a damage item that was entirely not my fault. Talked to tokopedia staff. Unfruitful. Said they cannot do anything. Useless even trying to contact them.

Layout isn’t exactly user friendly too. Too clutter and confusing.

Developer Response ,

Hi Toppers, thank you for the information. Your advice already forwarded to our related section and will be discuss for the future.

Thank you
^ss

MRHaliman ,

Customer service for refund products need to be improved

Customer service isn’t as great as you only have 3 days after receivable arrived to test the product quality.

Sometime the description of the product isn’t detail enough for customers to know what’s applicable and what’s not. In addition, refund customer service not even helping out with the condition of unsatisfied customers.

Likewise, products sometimes arrived later than expected and you’re not there to received it because out of town. This option also not available as you can’t test the product when you’re not available. Refund policy should be done 14 days instead to assist with lots of unsatisfied issues.

App Privacy

The developer, TOKOPEDIA PT, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Identifiers
  • Usage Data
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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