Naumen SMP
Naumen SMP mobile app
Free
Work from anywhere with Service Management Platform by Naumen. Work with requests, solve tasks, participate in approvals, receive notifications from your mobile phone, and our application will adapt to your processes and goals.
For support service and field engineers
— Register requests and work with them from your smartphone screen
— Change status, a responsible employee and other parameters
— Add files, comments, and photos with your camera phone
— Build the route to the client address and service objects using geolocation
— Monitor and inventory your equipment using barcode scanner
— Fix work time records
— Get push notifications for all important events
— Use full text search on requests, and other useful materials
For managers
— Control the workload of your teams
— Initiate new tasks
— Participate in approvals, comment your decisions
— Subscribe to requests from key customers to keep everything under control
For users
— Create requests and follow their status
— Check information details via comments
— Use the knowledge base
— Leave feedback
Adaptability of processes
Adaptation to specific business tasks. Enabling new processes and editing the current ones.
Easy configuration
Adding objects, configuring the interface and other parameters without programming.
Access to information without Internet
View previously opened cards. Adding comments and running some event actions even offline.
Multiple accounts
Quick switch from the app to accounts of other external IT-systems.
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Naumen SMP app is everything you need to proper work with requests and tasks on your smartphone screen!
The application requires access to the server Naumen Service Management Platform with the module "Mobile client".
The recommended server version is 4.11.0.7 or higher.
Ratings & Reviews
Made the app work faster and more stable
The developer, NAUMEN, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Search History
- Usage Data
- Diagnostics
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
- Seller
- NAU-SERVIS ZAO
- Size
- 49.3 MB
- Category
- Business
- Compatibility
Requires iOS 15.0 or later.
- iPhone
Requires iOS 15.0 or later. - iPad
Requires iPadOS 15.0 or later. - iPod touch
Requires iOS 15.0 or later. - Apple Vision
Requires visionOS 1.0 or later.
- Location
- This app may use your location even when it isn’t open, which can decrease device battery life.
- Languages
English and 2 more
- English, German, Russian
- Age Rating
4+
- 4+
- Copyright
- © NAUMEN 2001-2024