We are boohoo, the brand behind the clothes helping you to #DOYOURTHING. We are 24/7 fashion at its best. With our brand new app you’ve got the hottest styles and latest trends at your fingertips.
The boohoo app hot list:
• Visual Search – seen something you like? Snap it and we’ll do the rest.
• Fast and secure checkout - shop your latest obsessions with speed and ease.
• Apple Pay – making your shopping experience even smoother.
• Track your order – track it to your door.
• Wishlist – when you’re in a rush and want to bag that hot new outfit later.
• Notifications – hear about exclusive offers and the latest collaborations before anyone else.
Bug fixes and performance improvements to make your shopping experience smoother.
Ratings and Reviews
I’ve had the boohoo app downloaded on my phone for a couple of years now but always resorted to using the full website because of how slow and mediocre the app was. That all changed a few months ago when I received the latest update for the app. The app now syncs my account activity seamlessly so I can continue shopping from one medium to the next instead of emptying out my cart and wishlist every time whether I was logged in or not like it did in the past. The improvements made to the usability of the wishlist and cart features specifically have exponentially improved and has now made boohoo one of my favorite shopping apps!
SCAM CLOTHING COMPANY
I bought clothes from this company because I saw the everything half off promo sale. The clothes arrived with no problems but I returned several items ($130+) because the clothes didn’t fit me well. They sent me an email stating they received it & my refund was on its way. Well, 2 months later & several emails between myself & their customer service rep(s) & STILL NO REFUND from them. They don’t have a contact number so everything is via email & it takes days to get a response from them. I’ve contacted my bank & they requested a tracking number from Boohoo for the refund that was supposedly deposited back to me. I’ve been requesting them via email for the tracking number and no one seems to know what the tracking number is, nor will the give it to me. The last email I received from a “Diane” stated that the refund was supposedly deposited already & she can’t help me any further, not to mention she still won’t give me the tracking number so I can give to my bank to confirm/find the deposit was ever made. I don’t suggest buying clothes from this company. The customer service is beyond terrible. I’ve never been so frustrated, angry, and disappointed!!! They won’t return my emails & i still haven’t received a refund. STAY AWAY from this clothing company!!! They’re a SCAM!!!!!😡😡😡😡😡😡
One of the worst costumer services
Great clothing for great prices, bad app system with bad costumer service! Company need to change their policy when it comes to their communication with their costumers! I recently purchased $330 worth of products and my parcel was split into two packages. I only received one tracking number and one package. Due to address issue the other package went back to the UK. I wouldve been able to claim it at the post office if i have known it EXISTED! I freaked out upon opening my package thinking boohoo employees forgot 9 of my items and i was worried they would think i was lying when i disputed the order! I mean who forgets to ship NINE ITEMS right? So until i opened i dispute with them, they informed me they sent two packages because the order was large! If they have given me two tracking numbers none of this wouldve happened! Mind you now, i have to wait 28 days for my refund, because they policy "refuses to simply reship the package once it returns". Now i have to reorder my items after i receive my refund within a month! And yes it does take a month, because this is not the first time they messed up my order!
With Family Sharing set up, up to six family members can use this app.