SDFCU Mobile 4+

State Department Federal Credit Union

    • 4.8 • 3.7K Ratings
    • Free

Description

Banking from anywhere!

Now it is easy to bank 24/7 on your Apple device. You can view your accounts, make deposits, and find the nearest ATM right from the palm of your hand.

What’s New

Version 2022.6.0.1

Support for iOS 15 Other general enhancements and bug fixes

Ratings and Reviews

4.8 out of 5
3.7K Ratings

3.7K Ratings

KYP2019 ,

Live in the app

I use it a lot and love it mostly. My big complaint is the day or two delay between making a Bill Pay payment and a reduction in the account balance (when the bill pay also disappears making it difficult to see current account balance and pending debits.)

Tomaszy ,

SDFCU app fails overseas customers

Let me say up front that I like SDFCU as an institution. My problems relate solely to their app, which is sourced from a vendor. Obviously, the State Department has numerous overseas customers. We travel frequently, so access through a web page is no always a good option, and the app is essential. Twice this year, in July 2020 and now, the vendor has attempted to program “enhancements” to the app which has resulted in total loss of service to some overseas users. The first time, service was disrupted for nearly a month. Then, after fixing the problem, there was about a month of usability until, about a week ago, service was again interrupted. The vendor’s approach to these issues has been to first request information from the customer on a variety of technical points: IP address, device, OS, etc., which are completely reasonable. However, after obtaining the information, there has been no explanation or response. At present, the app is unusable and untrustworthy, which seriously and negatively impacts my SDFCU experience.

Bpolished1 ,

Service to Acct Has Degraded

SDFCU use to be a favorite but as of the past few years (been a member since the 90’s) the services have declined tremendously. Their Zelle is always failing, so it no use to have it setup it since it is unusable. Checking account ACH withdrawals lend for way to long and shows inaccurate account balance to its members How can you have items pending and the available balance are the same Current should be balance including with a pending not same as available balance - with items showing as pending- this is so inaccurate!

Every withdrawal triggers a security alert -causing account to lock - but no one Service Rep can change the settings including the Member to reduce alerts!

Customer Service rep spent 45min of my time talking about his personal business verse solving my issue.

App Privacy

The developer, State Department Federal Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

You Might Also Like

Finance
Finance
Finance
Finance
Finance
Finance