Unified Practice - EHR Agenda

Name: Unified Practice - EHR Agenda
Rating: 2.4 (56 reviews)
Author: Unified Practice, Inc.

Medical

Only for iPhone

Free · Designed for iPhone

56 Ratings
Ages

4+
Years
Category

Medical
Developer

Unified Practice, Inc.
Language

EN
English
Size

49.4
MB

iPhone

Unified Practice introduces Electronic Medical Records and Practice Management specifically designed to help Acupuncture clinics easily manage patient appointments, forms and charts. Our native iPhone application will allow you to create, manage and sync patient appointments from your phone. Please note that UnifiedPractice can only be used in conjunction with a subscription-based Web Application Service.

Ratings & Reviews

2.4

out of 5

56 Ratings

Promises promises
02/20/2021

Monkeybliss
The agenda app won’t upload half of the time, giving and error message instead. It is supposed to syn with iCal though Google calendar, but doesn’t. They said they are waiting to be approved by Google, and then it will be able to link to ICal, but in the 5 months I have been with Unified Practice there is zero change. The lack of ability for patients to view all of their scheduled appointments - or any of them - is another drawback. They said this was to be added soon as well, but no timeline. What is the use of an online scheduling tool if patients cannot login to view their scheduled appointments? The only way they can access their appt is from the link they are sent when scheduling or getting a reminder. If that is lost... then there is no solution. Not very well thought out. After going though all of the trouble to set up with UP just 5 months ago, these issues are enough to have me shopping around again or consider going back to Office Ally - the clearinghouse through which my billing still has to go through anyway, 2nd hand from Unified. The only thing I really like is the intake forms which are fairly seamlessly sent to patients. But the rest just isn’t making up for it.
Promises promises
02/20/2021

Monkeybliss

The agenda app won’t upload half of the time, giving and error message instead. It is supposed to syn with iCal though Google calendar, but doesn’t. They said they are waiting to be approved by Google, and then it will be able to link to ICal, but in the 5 months I have been with Unified Practice there is zero change. The lack of ability for patients to view all of their scheduled appointments - or any of them - is another drawback. They said this was to be added soon as well, but no timeline. What is the use of an online scheduling tool if patients cannot login to view their scheduled appointments? The only way they can access their appt is from the link they are sent when scheduling or getting a reminder. If that is lost... then there is no solution. Not very well thought out. After going though all of the trouble to set up with UP just 5 months ago, these issues are enough to have me shopping around again or consider going back to Office Ally - the clearinghouse through which my billing still has to go through anyway, 2nd hand from Unified. The only thing I really like is the intake forms which are fairly seamlessly sent to patients. But the rest just isn’t making up for it.
Data won’t reflect across devices
05/26/2023

pugzilla57
I have tried the app to help manage my practice. It’s not great but at least I can put up with to keep me straight. What really forced me to write a negative review is: Monday morning I booked an appointment from my office iPad, later I felt sick, I canceled the rest of the appointments of the day and went home. I got violently ill and finally tested positive for covid, so I picked up my phone canceled the appointments for the entire week according to what’s shown on the app. Since my phone didn’t reflect the appointment I booked on Monday, I didn’t call that patient not to come. Friday my patient was waiting outside of locked office and then sent me a text. I probably lost a dear patient that has followed me for long time. It seems like the calendar always requires a manual refresh to see the real time data on each device and I have 4 devices loaded with this app! And with high fever, splitting headache and coughing off my head, will I have the right mind to remember to force refreshing the calendar to see who I need to call to cancel the appointment?
Data won’t reflect across devices
05/26/2023

pugzilla57

I have tried the app to help manage my practice. It’s not great but at least I can put up with to keep me straight. What really forced me to write a negative review is: Monday morning I booked an appointment from my office iPad, later I felt sick, I canceled the rest of the appointments of the day and went home. I got violently ill and finally tested positive for covid, so I picked up my phone canceled the appointments for the entire week according to what’s shown on the app. Since my phone didn’t reflect the appointment I booked on Monday, I didn’t call that patient not to come. Friday my patient was waiting outside of locked office and then sent me a text. I probably lost a dear patient that has followed me for long time. It seems like the calendar always requires a manual refresh to see the real time data on each device and I have 4 devices loaded with this app! And with high fever, splitting headache and coughing off my head, will I have the right mind to remember to force refreshing the calendar to see who I need to call to cancel the appointment?
Responsive IT Team, Usable App.
06/25/2021

DoctorRo
I have been with Unified Practice since the beginning. With any EMR, there is always a learning curve. However, whenever I had a question no matter how simplistic it might would seem to someone else, the IT team at Unified Practice has always been there to help me along the way. For the most part, the application is self-explanatory. I’ve noticed that it works best with Apple products (I.e.- my massage therapists who have older Samsung phones had issues with the scheduling app. loading but newer phones or iPhones don’t seem to have issues). Unified Practice team truly values input from their customers. They also know when to offload questions or escalate issues in order to get problems solved. I’m truly happy with this company and their products, helping me run a successful integrative wellness center with multiple massage therapists, acupuncturist and other practitioners.
Responsive IT Team, Usable App.
06/25/2021

DoctorRo

I have been with Unified Practice since the beginning. With any EMR, there is always a learning curve. However, whenever I had a question no matter how simplistic it might would seem to someone else, the IT team at Unified Practice has always been there to help me along the way. For the most part, the application is self-explanatory. I’ve noticed that it works best with Apple products (I.e.- my massage therapists who have older Samsung phones had issues with the scheduling app. loading but newer phones or iPhones don’t seem to have issues). Unified Practice team truly values input from their customers. They also know when to offload questions or escalate issues in order to get problems solved. I’m truly happy with this company and their products, helping me run a successful integrative wellness center with multiple massage therapists, acupuncturist and other practitioners.
Horrible
Sep 20

SamanthaSaloni
UP is the absolute worst. They are also transphobic and do not permit patients to use preferred names and force them to self select as “other” if they do not choose to identify as male or female. Constant errors, glitches, issues, problems, and missing features that constrain your workflow to feel like you are on a dial up modem from the 90s. Get out now - they’ll try and screw you by fabricating a contract and refusing you a pro-rated refund, but other more reputable companies offer much more modernized user-friendly and patient friendly interfaces, offering you 1000 times better at a comparable price point - they’ll even help financially support you while you deal with the hassle and frustration of being stuck with a truly awful system like UP that is more interested in raking in your money than the integrity of the product they provide.
Horrible
Sep 20

SamanthaSaloni

UP is the absolute worst. They are also transphobic and do not permit patients to use preferred names and force them to self select as “other” if they do not choose to identify as male or female. Constant errors, glitches, issues, problems, and missing features that constrain your workflow to feel like you are on a dial up modem from the 90s. Get out now - they’ll try and screw you by fabricating a contract and refusing you a pro-rated refund, but other more reputable companies offer much more modernized user-friendly and patient friendly interfaces, offering you 1000 times better at a comparable price point - they’ll even help financially support you while you deal with the hassle and frustration of being stuck with a truly awful system like UP that is more interested in raking in your money than the integrity of the product they provide.

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Version 4.1.7

Apr 22

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