I always have my phone which means I always have a remote. Nothing worse then remote getting lost in the bed. Would like to see a couple of improvements. Needs a consistent flow between screens. Sometimes it is slow when toggling from massage to lift lower screen. I do have poor internet in that area of the house so it could be an internet connection issue. Keep up the great products and service

What use to be a five star review, recent update has altered my review. I’ve been using this app for years and have loved it up until yesterday when the app went through an update. Sine the recent update all functions within the app work while using the app. However, once I go to another app in my phone or when the screen on my phone timed out, the app stops working and I have to return to the app and restart my bed. The bed no longer stays actively vibrating for the designated time period it’s set for. I have to continuously keep the app open and my phone screen unlocked in order to keep the bed active.Please fix this bug. How am I supposed to relax and fall asleep if I have to babysit my phone & constantly make sure the screen is unlocked so the app won’t turn off my bed. It use to work fine and would stay one for the duration even when my phone had gone to it’s locked screen. I’ve been troubleshooting the settings but can’t find anything that would cause this. Please fix this issue because I can’t live without the use of my bed and I no longer have use of the beds remote.

Frequent disconnects. Using on one side of split king. Saving settings on my side overwrites wife’s settings and vice-versa. Saved settings then inevitably disappear later after app closed. However, remotes that came with bed frequently stop working until re-syncing with bed which requires going under the bed. Syncing from app still required way more frequently than should be necessary, but easy and can be done laying in bed so preferable. Trying to use feature bed doesn’t have crashes app (e.g our bed doesn’t have adjustable lumbar support). Also struggles even more on iPhone SE. Pressing buttons sometimes unresponsive. This is not a problem on iPhone 7. (Both fully updated iOS 13.3). It would be great app if not so glitchy. As-is 3 stars may be generous.

I like the app okay, but 3 stars is fair. It’s not very responsive and you can pretty easily end up in an uncomfortable or even painful position before the app realizes you’re trying to do something different. It’d be nice to be able to change the settings for HOW the bed adjusts, i.e. adding a few degrees up or down rather than hoping for the best or needing to use the wheel adjuster - which is more accurate but still finicky. Also please update for iOS 15. The custom settings are pretty great. Overall, I’m grateful to have an app on my phone as I almost always have it with me and the remote is more of a backup. But the app could definitely use some user-friendly improvements.