Glacier Family of Banks 4+

Glacier Bank

    • 2.0 • 401 Ratings
    • Free

Screenshots

Description

To access mobile banking you must be a current Online Banking customer.

To sign up for Online Banking and receive access to mobile banking using your mobile device, customers can enroll by visiting the bank website and using the APPLY NOW drop down.

Sign up for mobile banking by simply downloading the Glacier Family of Banks mobile app from the Apple store.

Our mobile banking is a solution that enables bank customers to use their iPhone/iPad to initiate routine transactions and conduct research anytime, from anywhere. Customers can view account balances and transaction history, view account alerts, initiate account transfers and pay bills for FREE*

Customers can also make check deposits using their mobile device and our Mobile Check Deposit service. This service can be requested by contacting the bank.

Glacier Family of Banks Mobile Banking supports all account types including checking, savings, money market, certificates of deposit, loans and line of credit.

Glacier Family of Banks Mobile Banking allows you to access your account anytime, from anywhere, using your iPhone/iPad.

*Connectivity and usage rates may apply. Contact your wireless service provider for more details.

Glacier Bank - Member FDIC

What’s New

Version 4.61.22

Minor bug fixes and performance improvements

Ratings and Reviews

2.0 out of 5
401 Ratings

401 Ratings

Zgambi ,

Update

They need to update and put some money into the app and how it functions. I will spend money, and it takes a couple of days for the app to update. The balance of my account fluctuates on some dates it shows a true balance, on some days it shows a higher balance. The time it takes for a check to clear is crazy. It’s been over a week and I’m still waiting for my account to show that my bills have been paid. On weekends, forget about knowing if your balance is accurate. When I tried contacting the tech people, the drop box and who I was sending it to doesn’t work. Overall I love valley bank, the people that work there and how they operate, but I’m extremely disappointed in the app and online performances.

Developer Response ,

Thank you for your review. We apologize that you have encountered this issue with mobile deposits and would welcome the opportunity to speak with you so we may better understand and address your concerns. Please reach out to your preferred Valley Bank branch or call us at (844) 892-2982 so that we may assist you further.

Bennettsixxleaxle ,

4+ years wasted

You’d think as old as this app is, that they’d be able to maintain a simple, functioning, online banking app. I say maintain because initially, this app worked just fine for me. No crashes, no lockouts, and no error messages telling me I have no access to my accounts. However, with each update, the app seems to deteriorate more and more. The most recent one, which occurred 3 months ago, was the straw that broke the camels back. For the past 3 months I’ve had to call GB almost WEEKLY to reset my online banking so I can regain access to my accounts. Besides these constant lockouts, I’ve also dealt with incorrect balances, and the app crashing quite often. FaceID doesn’t seem to completely work either. I’m amazed that this app used to run exceptionally 4 years ago. Overall, don’t bother with this app. You’re better off going to an ATM or the bank itself. Glacier Bank, maybe it’s time to find a new dev team for your app because, as you can see based on these reviews, this app stinks!!

Developer Response ,

Thank you for your review. We value your business and regret that you were disappointed. We'd like to discuss your experience in detail to see how we can improve our process. Please contact your preferred branch office or our Customer Support team at (844) 892-2982.

Ahhhhrrrg ,

PLEASE PUT SOME WORK IN TO FIX THIS APP

I’ve been using this app for years and it has never worked correctly. Sometimes after business hours it will say I have more money than I actually do. Incorrect balance glitches. Constant error messages saying it is having trouble accessing my accounts. Blank screens with no login option that don’t go away even if you uninstall and reinstall/update/restart phone, etc. I need the app for mobile deposits and if the app doesn’t work I can’t use a very important tool at this bank. I will be switching banks if I don’t see this issue fixed ASAP. I’ve already reported the issue multiple times over the years to customer service and in person, and nobody has any answers for me except telling me that it’s “odd” that I’m experiencing this. Clearly I’m not the only one.

Developer Response ,

Thank you for your review. We sincerely apologize that you have encountered
an issue with our mobile app and are happy to help. Please reach out to your preferred
branch office or contact our Customer Support team at (844) 892-2982 so that we may
gather some additional details and assist you further.

App Privacy

The developer, Glacier Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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