IEHP Smart Care App allows IEHP Members to manage their health account online, including changing their primary care doctor, checking their eligibility, updating their contact information, requesting a new Member Card, and checking their referral status, prescriptions, and claims and lab histories. You must be an active IEHP Member to log in to the app.
Notice of Non-Discrimination: https://www.iehp.org/en/about/iehp-notice-of-non-discrimination
- Bug fixes.
Ratings and Reviews
This app used to be great and I’m not sure what happened. It seems the only thing you can use it for now is for you ID card and to see past prescriptions. Anything else I try to look at tells me to call the 1800 number. The whole reason for the app is to not have to call the 1800 number.
For example, I am trying to view my lab results and it says there is an issue with that function and to call the 1800 number for assistance. Hopefully this can be fixed soon otherwise it’s a useless app taking up space on my phone 😕
Developer Response ,
Hi, I'm sorry you're having trouble using the Smart Care app. Due to some internal maintenance at IEHP, a few features are currently unavailable. We will reach out once functionality is restored. In the meantime, you can contact Member Services for assistance at 1-800-440-4347.
Am I missing the "doc directory" pp mentioned??
This app would get a solid 5 stars if I could just use it for the one thing I'd really like use it for: finding doctors!
I see that you're able to search for PHPs so long as you're wanting to change yours, but--as far as I can tell!--there's no ability to do a proper search for an IEHP provider. I'd e-specially love to be able to look through those specialists...I HEREBY HUMBLY REQUEST THIS FEATURE! THANK YOU!
Developer Response ,
Hi, thanks for getting in touch! You're right that the Smart Care app currently allows you to search for a new doctor if you want to change your PCP. But we're working on a few enhancements to make this feature even better going forward. You'll soon be able to not only search for doctors but also filter by specialist type in your area! Hopefully you're as excited about this new feature as we are!
The app never works well for me. Whenever I try to open any tab, I always get an error and tells me to call to get the information I need. I have had this happen for months now and it is not okay. The only reason why I’m giving two stars is because I can look at certain things but most things give an error.
- Inland Empire Health Plan
- 70.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Inland Empire Health Plan
With Family Sharing set up, up to six family members can use this app.