I LOVE Octoly, the concept of it, but as a consumer who loves to try and leave honest reviews on new products or actual ones I must say that from all the different sites I’ve tried to receive and leave my reviews on new products Octoly needs a few improvements, I know it’s basically hirientes for influencers with a big audience or lot of followers, but we consumers that really go to stores like Sephora and buy products after trying them they need to leave us a change to be able to get some of them to try them too, why Insag this? Because every day I get in the app several times a day and I see they post new products and they are Always sold out in seconds,some times I wonder if they just posted there already sold out,we need more opportunities to be able to really get some of the products they are offering to try so we can leave a review, also we notifications get to me and I go in app immediately guess what? Sold out 😫 so basically we receiving notifications after they are nk products available, Octoly you need to improve on those things so we all have a change to try the products,not only the ones with huge audiences, but thank you 🙏🏽 I still love your apps , hope you can actually read this review and improve somehow

Not good company they do not work well with creators and won’t help at all when you can for sure help with the simple issue I personally had. Also when advising them because of this issue I couldn’t do anything on there platform anymore so I wanted to delete account of course because there is no point staying if I can’t review any longer. They ignored my request and talked around it a few times. They dont want to delete prob because this way it looks like they have more members then they actually do for brands tricking them to work with them making themselves look more appealing however there unaware that some members (I’m sure there plenty) cannot actually help there brand or spread the word for them because they cannot review any longer. This is a scummy business tactic and I do not like platforms that do such things. I also find it ridiculous we have to say it’s an ad it’s not it’s not sponsored and one thing everyone should know is if your not getting paid for your review it’s not sponsored your not obligated to review it and you don’t have to disclose this to the FTC like this platform claims. Another issue I have and I know many of my pairs also have is once the products shop they start the countdown for your review which to me is ridiculous and takes away from the actual days of testing to give an honest review and if there’s a problem good luck tying to fix it! The countdown should take place once received and you confirm you got it however it’s not.

Octoly has been fun to use but their product selection is poor IMO. I have 10k+ followers with a 20% engagement rate and most of the brands available to me are drugstore brands. Even after ordering products & posting - the selection doesn’t update itself or improve. Quite disappointed. I waited a long time to join octoly and was really looking forward to reviewing some diptyque, herbivore, AMOREPACIFIC, etc (luxury brands) but most of what I’ve seen has been BIORE pore strips, sheet masks, etc. I’d say their brand selection is forgettable & cheap - not to mention very unphotogenic. As a photographer & content creator I rely on decent packaging to capture the attention of my audience. While packaging isn’t all that matters, it’s the first thing people see, so it should at least be “ok”. Some of the ugliest packaging I’ve ever seen has been on octoly and I’m disappointed. The concept of the app is brilliant, but I wish they were more careful when selecting brands and products. :/ I’m not using this service very much right now but I would have been on the app daily had they offered a better product selection. I hope they improve because I’d love to make octoly work for me!

I’ve been using Octoly for 3 years. Slowly less and less till I barely even order anything anymore. I have completed 106 reviews and always been happy with the products and how easy it was to complete the review. I have 10 credits that I’ve earned. Everything was fine until a year ago when the app started getting glitchy and won’t load the products or let you apply your credits. Constantly is down for maintenance but they never address the issues. I applied for a product over a year ago (it didn’t come with tracking) it never arrived, I actually kind of panicked. I reached out to support and it told me they’d be in touch in 24/48 hours. I never heard back for months. I kept writing new help tickets, finally someone reached out saying they’d resend the product, it never came again. That was over 6 months ago. I have been writing every month asking if they will give me back my credit as it’s just tied up on a product that isn’t arriving. I just received a generic message telling me to try submitting my review through a desktop. SMH. They don’t read your help messages. I’d love to complete the review but I don’t have the product. Maybe in another year I’ll get it resolved. Customer service is joke. It’s sad because I’ve worked with a lot of brands that I love and have done collaborations with outside the Octoly app.