The app keeps telling me to update it but when I click the update and it takes me to the App Store it just says open as if it’s already updated. The app doesn’t show case activity where I’ve spoke with an agent the notes were there now it’s blank again. When I look at notifications it shows I have a payment but then when you go to payment history there are blank spaces not showing all the information. This app needs some serious glitches fixed ASAP because as of right now it’s pointless to try and use it since it doesn’t show all the information as it should. And yes I’ve deleted it and reinstalled it and still no changes !! This is very frustrating to say the least !!

I have been trying to reset my account because I have some important information that I need to get off of here and every time I reset my password I have to reset my security questions and whenever I go and hit save it doesn’t do anything! I go through the whole process of deleting the app and starting over with changing my password but as soon as I get through all of that and have to reset the security questions then I’m stuck on that same page because this app won’t work right! Someone needs to fix this because this is the only way that I can keep up with all of my information since the local office won’t open back up because of COVID. If it wasn’t for COVID I wouldn’t need this app but now I’m stuck with it until the local office decides to open up to the local office. If you’re going to make an app for people to use then make sure it actually works like it’s suppose to!

When I request a meeting to give info on noncustodial parent all I get is a email saying I have to wait longer when I’m trying to give y’all the information you’re looking for And then y’all send me a email looking for her I have to send y’all her location I’ve been trying to get in contact with y’all for 6 months and still haven’t spoken to anyone if the role was reversed I’d be under the jail She’s made one payment and it’s been over a year since said payment until today and I get a notification she’s paid $90 This is unexceptionable

Doesn’t matter how many times I upload documents some get rejected. Am having financial problems and am doing the best I can. Spoke with Jim Bivins who Was the child Attorney he stated the case is closed. Also spoke with Harley Rogers she stated and has reached out to Mike Carter for food and to pay her phone bill. I stated and Mike Carter stated Harley needs to get with OLD caseworker at Colquitt Family Children To find out Who is getting That TANF check that is Suppose to provide For Harley Rogers. Why is her Father not Paying any thing and Why am I being hounded about a child I have only had contact with twice. I don’t have custody however I have rights. It’s better just to I give my rights away of her. Harley is old enough to be helping me am having a lot of medical bills and am barely getting by. So who is getting TANF. Someone is and it should be investigated so That person has to pay and proper procedures get that person in trouble.