Edulog Parent Portal 4+

Super Helpful!

This app has been super helpful. There are occasional bugs and glitches and of course when you come to rely on something that can be really frustrating. That being said the majority of the time the app works great. I just downloaded the most recent update and hope it’s even better.
I find the ability to customize the alert radius very helpful. I also like the feature of being able to set alerts of when the bus arrives to school. As a parent of a special needs student this is just an added layer of protection to ensure things are running smoothly.

Overall could it be better maybe? It appears they are working on fixing bugs but as a whole this is an extremely important and useful tool.

I love the app, I just wish it was more consistent.

Overall, I wouldn’t survive without this app. It’s so beneficial for my preschooler to visually track her bus in the morning as well as for me to let me know if I need to wake her up early. When to walk to the bus stop so I’m not standing in the heat, etc. Over the past year I’ve seen the app improve and crash less, have less bugs, etc. I feel confident the cons can be addressed. This app is one of the most user friendly ones out there in my opinion.

With that being said, there is delay sometimes. The bus will arrive and it hasn’t moved on the app from the start point. It will be late, but won’t update arrival time in real time. That one is just a problem for my autistic preschooler who has learned how to tell time and expects a rigid schedule. But it would be nice if it were able to track a bit more efficiently. I get logged out often. I also think you should be able to add people to a child so that grandparents can track the child or fathers (even if it’s just a 24hr link) so that log in doesn’t have to be shared. Or make it to where it doesn’t log you out when it senses a log in from another device. It would also be nice if a communication aspect were added for driver and parent: an absent button. That way they aren’t wasting time, and they can avoid honking outside the house at 6am

Developer Response ,

Thank you for the positive review! We push hard to improve our apps, so the input is welcome! First, concerning the transportation data, we suggest contacting the district directly, as they control this information for their schools. For logout issues and any other concerns, please don't hesitate to contact us at support@edulog.com. You can also visit our help resource page at https://www.edulog.com/parent-help/. As for the suggestion to be able to contact the driver in the app, it is a good idea and one that will be entered into our potential additions! We will continue to strive to make sure all parents, including those with children with special needs, are not left in a position where their children are not able to be tracked for their safety. :)

Useful but definitely needs some updates

I’ve been using this app for the last three years because of the school district that I am in. I have two kids on the school bus. Currently one that I have to drop off to School. When all three of my kids were using the school bus in our district. It worked OK but my only issue with this is that it doesn’t give any updates. If there was a substitute driver using a different bus so I’m literally having to wait either outside looking for the bus or my kids are going to school super late.

I really think that there should be a way to update it. If there is a substitute, Bus Driver, especially since we don’t really get notifications of there being a sub bus driver until the day off.

And there should be an update of some of how to fix these glitches because sometimes it shows the buses all the way on the other side of the water in a different country. Other times. It shows the bus being somewhere completely different and not being in the area close by my house when it’s actually two minutes down the street. Other glitches that I’ve noticed is that sometimes it’ll show that I have no students on the bus, even though I have two that rise of us currently and I really think there should be an update if the bus is going Late instead of the designated drop off off and pick up times.

Developer Response ,

Thank you for your feedback, and we are sorry to hear of your experiences with the app. We will be happy to investigate the trouble you are having - please contact us at support@edulog.com and we'll be glad to look into these issues for you.