Dryy Drop

Name: Dryy Drop
Rating: 1.7 (39 reviews)
Author: DropLocker

Business

Free · Designed for iPad

39 Ratings
Ages

4+
Years
Category

Business
Developer

DropLocker
Language

EN
English
Size

37.8
MB

Clean clothes. No dirty work. Conveniently manage your dry cleaning and laundry in the new Dryy Drop app. Dryy Drop (formerly Total Lockers) offers full-service garment care in three simple steps: 1. Drop off your garments in an open Dryy Drop locker (see all locker locations in the app). 2. Open up the Dryy Drop app, and let us know you have clothes ready for some TLC. 3. We’ll notify you when your clean laundry is ready for pickup from the locker. You seize the day. We’ll do the laundry.

Ratings & Reviews

1.7

out of 5

39 Ratings

Horrible Communication
08/13/2021

E. Teagle
Unfortunately, Dryy offers pick up and delivery services to my apartment. Last Wednesday, as a first time user of this service, I followed the instructions noted on the locker for garment pick up, to include downloading the Dryy app. I received confirmation that my garments would be picked up Friday, August 6th. Following confirmation, I never received any further communication regarding the delivery. Today, August 13th, I called Dryy and was notified that pick up had not yet happened. I am very disappointed in the lack of communication and overall professionalism of this company. I have requested that the locker be reopened and my garments returned, as I will be seeking services elsewhere.
Horrible Communication
08/13/2021

E. Teagle

Unfortunately, Dryy offers pick up and delivery services to my apartment. Last Wednesday, as a first time user of this service, I followed the instructions noted on the locker for garment pick up, to include downloading the Dryy app. I received confirmation that my garments would be picked up Friday, August 6th. Following confirmation, I never received any further communication regarding the delivery. Today, August 13th, I called Dryy and was notified that pick up had not yet happened. I am very disappointed in the lack of communication and overall professionalism of this company. I have requested that the locker be reopened and my garments returned, as I will be seeking services elsewhere.
Great service, app could be better
07/03/2024

Will S. DC
I think the service is great. It is easy to use and very convenient for those of us who don’t have the time to drive out to a dry cleaner. The app, however, could be improved. When any of my orders are completed, there doesn’t seem to be a way to track the order and receive the order completion notification via the app. I only seem to receive the order completion along with the locker/PIN via email. It would be nice if all this information was available within the app. It can be inconvenient having to sift through junk email for my locker and PIN information.
Great service, app could be better
07/03/2024

Will S. DC

I think the service is great. It is easy to use and very convenient for those of us who don’t have the time to drive out to a dry cleaner. The app, however, could be improved. When any of my orders are completed, there doesn’t seem to be a way to track the order and receive the order completion notification via the app. I only seem to receive the order completion along with the locker/PIN via email. It would be nice if all this information was available within the app. It can be inconvenient having to sift through junk email for my locker and PIN information.
Surprisingly great service
02/23/2021

Fairway5
Honestly I almost didn’t use this service because of the bad reviews but I’m glad I gave them a shot. My apartment building has a DryyDrop locker set in the basement. I’d never heard of them but didn’t have any other options since it was a Sunday night when most dry cleaners are closed. I dropped three suits off in the locker on Sunday night, and they were picked up early Monday morning and dropped back off before lunch time on Wednesday. Clean, fast, and affordable.
Surprisingly great service
02/23/2021

Fairway5

Honestly I almost didn’t use this service because of the bad reviews but I’m glad I gave them a shot. My apartment building has a DryyDrop locker set in the basement. I’d never heard of them but didn’t have any other options since it was a Sunday night when most dry cleaners are closed. I dropped three suits off in the locker on Sunday night, and they were picked up early Monday morning and dropped back off before lunch time on Wednesday. Clean, fast, and affordable.
App no longer works
03/13/2022

DH2626
As of today, the DRYY app seems to have updated even though there was no update in the App Store. The app no longer recognizes my account - when I try to sign in I get an endless loading screen. The app also won’t let me create a new account and when I try to use “forgot password,” it says I don’t have an account under my email address. Which of course isn’t true since I have dozens of emails from DRYY to my email address. Unless this is fixed I’ll have to use another provider. Very disappointed.
App no longer works
03/13/2022

DH2626

As of today, the DRYY app seems to have updated even though there was no update in the App Store. The app no longer recognizes my account - when I try to sign in I get an endless loading screen. The app also won’t let me create a new account and when I try to use “forgot password,” it says I don’t have an account under my email address. Which of course isn’t true since I have dozens of emails from DRYY to my email address. Unless this is fixed I’ll have to use another provider. Very disappointed.