The Easiest and Fastest food delivery service in Saudi Arabia.
Jahez is a Saudi app that specializes in online food delivery, and is covering more than 54 cities across Saudi.
Your favorite meal is few steps away, when your feeling hungry just order, choose locate your address, and the receipt will show up next with the total price, you can pay seamlessly through Apple Pay or any other payment you like, Once the order is accepted you can live track it.
Proudly the estimate delivery time is a record break 30 mins, that's because 98% of your order process is automated.
Because quality is our standard, we at Jahez are determined to provide a unique customer experience through fast delivery, payment options, continuous service developments, and the variety of restaurants.
We work hard to provide a better and easier ordering experience, and this update contains several bug fixes.
Ratings and Reviews
Good but needs customer services imprivement
التطبيق كان جيد بالنسبة لي ولكن حصل ووصل طلبي ناقص والسواق قال هذا اللي اعطوه المطعم فقط.
للاسف رقم الاتصال بإدارة البرنامج مشغول طوال الوقت ولايوجد اي وسيلة للتواصل مع المطعم او تقييمه ولهذا السبب دفعت قيمة الطلب كامل على الرغم من انه وصل ناقص. اقترح اضافة خاصية ارسال تعليقات وتقييم المطعم والخدمة ورقم اتصال بالمطعم او خانه لكتابة ملاحظات عن الوجبات لانه لايتوفر هذا الخيار دائماً.
شكرا لكم واتطلع للتطوير لانه من اساسيات نجتح البرنامج.
I actually liked the app. Until I had a bad experience trying to reach customer service through the busy line coz I got my delivery perfectly on time but not exactly the order. Actually, two meals were not there. The driver blamed the restaurant and there was no solution. I suggest adding a button to send direct messages to service providers in Jahez and add the restaurant contact # next to it. This will also help in customizing the orders especially that it’s not always allowed to make notes about meals preferences.
Very buggy app and the drivers don’t follow the instructions for the delivery. It is kind of slow as for the response, once the order is clicked. There is a process afterwards which to put the payment information again. The question is, why the payment is already saved and then putting the information again in every order?
Also, as a delivery app, there’s no way to see the order appearing as a receipt in the email, just in the app, even the order instructions are not appearing. There are some drivers who don’t even follow the timeline of the order, and kind of going around after receiving the order, not for drop off the food for someone else, just to play around. There should be a timeline for the order.
Bad Customer Service
I ordered a meal from McDonald’s which had an item missing, I called and complained that I’d either want my money back or they send me the missing item. They gave me my money back with balance. As I ordered and used my balance, my order came and the delivery driver didn’t know what credit balance was and said he wanted cash and told him I don’t have cash. I told him if you can’t take my credit then I can’t pay you and he left. Jahez called me and told me the situation and never mentioned deducting the money from my balance. I closed and went onto the jahez app and found that money was taken off without any order delivered?? I am very upset as there was also no answer when I tried to contact them!!
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Jahez International Information Systems Technology Company Limited Liability
- 440.1 MB
- Food & Drink
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Age Rating
- © Jahez International