I have always had issues with the app. I’ve been a customer for a few years now and have always had issues. This season it takes about 10 clicks on the live game feed for it to actually play the game. The first 9 or so attempts it tries to play a previously recorded video or freezes up. When the game does play it is often glitchy or blurry. It’s an awesome concept and I still somewhat enjoy it but for the money I pay for my subscription I wish it worked better.

This app is awful. First, there’s no app for a Samsung TV, so I have to stream from my iPhone to my TV. Second, it’s a monopoly and overpriced. If you want to watch an NCHC school play, you have no other choice. Most importantly, the app does not allow you to rewind live action, unlike just about every other streaming app I have used. When I contacted customer service about this significant shortcoming, they simply said that this is a known issue with the iPhone app and there is no timeline for resolution. So your options are to watch it live, or wait until the game is over and watch the replay. Lame. But even more lame is the flippant and unhelpful attitude of their customer service (which I contacted multiple times about this issue). They don’t care if you stay as a customer or not. Again, you have no choice if you want to watch NCHC hockey. Otherwise I would not touch this app with a 10-foot pole.

I finally decided to front the cash for this to see my alma mater, the University of Denver, play. It’s absurd how much the service costs compared to similar platforms for other schools/programs…. But the worst of it is that the app won’t even let me log in. It just keeps saying “all fields required” even thought I’ve quadruple checked the interface for anything missing on the login. Additionally, even if you just try and run it in a regular browser, I’ve only gotten it to work in Chrome, and even then it keeps cutting out. Such garbage, especially when they expect us to pay for the service.

Great to watch on the go on my phone, BUT, absolute garbage when trying to cast it to either my Vizio or Samsung TVs. Always freezes for no reason or loses connection at least a dozen times a game if it does work. You would think the supposed premiere hockey conference would have a better app AND the fact that you can watch a lot of bad college hockey conferences on ESPN+ every weekend says a lot too.