CHATT311 is the fastest, most convenient way to report issues or make requests to the City of Chattanooga. When you submit a request for service, from brush pick up to a pothole, it is automatically sent to the proper City department, ensuring a quick response. With the CHATT311 app, you can submit photos of the issue, track the submitted request on the interactive map, and receive notification when the issue has been resolved.
New in v3.9.6:
- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes
Ratings and Reviews
This App is a joke
I presume whoever wrote this app was paid by taxpayers funds. I want my share of that back! This app is a joke. I downloaded it and proceeded to report two large pothole/depressions in the pavement on N Terrace just after exiting from I24 to Belvoir. I was repeatedly sent back to the homepage and when I finally arrived at the “submit” bar I was instructed that an address had to be inserted into the location site. I performed this task again and again and again, yet it told me to put the location yet again! Another time I requested brush pickup and after filling in all the particulars the submit bar failed to send the report. What is the purpose of a city service app that does not fulfill its goal of helping Chattanooga residents. Again, this app is worthless.
Really rough, but sometimes works
This app is really poorly integrated into the city’s systems. Items are marked as complete when they haven’t even begun. The communication is super counter intuitive. When you report issues to 311, they fall into a black hole. I have followed up on numerous issues, with at least 20 attempts to find out if there was a resolution. No response.
This app desperately needs an update for all the crashing issues.
Very useful app
I’ve been using the app for about 4 months now and it’s been great! I’ve used it for requesting yard waste pick ups and the requests have been fulfilled on average within 2 days. Also used for recycle bin request and received that quickly as well. No complaints so far. Grateful this resource exists.
- PublicStuff LLC
- 36.3 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Arabic, Chinese, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish, Turkish, Vietnamese
- Age Rating
- Rated 4+
- © PublicStuff, Inc.
With Family Sharing set up, up to six family members can use this app.