I purchased a fax account over five years ago with SFax and they eliminated the reasonably priced service plan I had. Still I wanted to keep my number so I agreed to take on their new costs. They goofed up and gave me a brand new account and I didn’t get my previous number. I had to call and get them to give me my old number and they gave me that and the old number and charged me for both. Twice. The refused to fix their error and refund me for all of the duplicative costs. I ended up being fb scammed hundreds of dollars because of the mistake they acknowledged making. Don’t use this, there are cheaper and more honest companies out there!

I love being able to send and receive secure faxes digitally but I am on the run and often need this to work over iOS instead of just on the laptop. Over the past year, for whatever reason trying to open my inbox crashes the ap. There will be a brief update that fixes this, then when another iOS update occurs, it will take another 6 months for sFax to update theirs as well and during that time the inbox will continue to crash the ap. I have reported this in the past. The cycle continues and the delay in repairs is quite lengthy. The web service is worthwhile. The ap is not functional.

The website app works better than this app on the iPhone. The app cannot import documents directly to the documents folder - it can only attach them while sending fax. Also, the app can only send a photo from the iPhone and cannot use pdf files. The app cannot use your cloud connections to add a file but only the ones owned by the sfax company. It's very clunky and klugy and hard to use with missing and limited features. Stick with the website app.

I have been using Sfax for years. The app was always great but no longer works. It crashes when accessing anything received. It can only send out faxes. The website does not work on mobile devices either. The menu takes up half the screen and you’re unable to see anything useful from the faxes. PLEASE FIX THIS APP! I pay a good amount for it every year and have been unable to use it for almost a year.