All new and rebuilt from the ground up: call patients directly in-app, a dramatically faster and lighter app, a better Secure Chat, and an Apple Watch companion.
On Call Central puts your medical answering service in your pocket. Take call, return patient calls, and manage your practice's after-hours communication from a fast, secure app.
Completely rebuilt from the ground up for iPhone, iPad, and Apple Watch, the new On Call Central opens faster, feels instantly responsive, and uses up to 77% less memory than the previous version, so it stays quick even on older devices.
CALL PATIENTS DIRECTLY, IN THE APP
• Tap to call patients back right from a message, using your practice's caller ID instead of your personal number
• Receive incoming calls in the app like a normal phone call
• Automatic fallback to callback dialing when your network is weak, so calls always connect
• Mute, speakerphone, and live connection quality indicators
YOUR MESSAGES, INSTANTLY
• Listen to voicemails and call recordings in the app, or read the automated transcription instead
• Critical alerts (with your permission) make sure patient calls sound through even when your phone is on silent or Do Not Disturb
• My Calls, All Calls, and Archived views with unheard badges
• Push notifications the moment a patient call comes in
SECURE CHAT, REIMAGINED
• HIPAA-focused messaging with your care team: reactions, read indicators, and photo, video, and audio attachments
• Message retention and expiration controls for compliance
MANAGE ON-CALL FROM ANYWHERE
• See the on-call schedule at a glance with month, week, and day views
• Quickly change who's on call and create schedule exceptions
• Set your availability status and manage contact methods: phone, SMS, email, even pagers
• View and manage your practice's phone menus and create exceptions
APPLE WATCH COMPANION
• See who's on call right on your watch face
• Review calls and read transcriptions from your wrist
• Update on-call assignments, change your status, and send quick chat replies
BUILT FOR IPAD
• True split-view layouts and a Command Center dashboard designed for the larger screen
SECURITY FIRST
• Face ID, Touch ID, and PIN app lock
• Encrypted credential storage and app-switcher privacy screening
• Built for practices that handle protected health information
FOR EVERYONE
• Available in English (US, Canada) and Spanish (Latin America, Spain)
• Full VoiceOver support, Dynamic Type, and WCAG 2.2 AA accessibility as standard
• Light and dark mode
On Call Central requires an active On Call Central account. Secure Chat and EHR integration (Modernizing Medicine) are available on participating accounts. Questions? Reach us at support@oncallcentral.com or support.oncallcentral.com.
I’ve been using this app for a couple months now and it was working fine. But recently, there was an update to this app which is making it very challenging to even listen to my messages in a timely manner. I had to restart my phone twice and open and close the app several times before I was even able to listen to one message. I wish there was a way I could go back to the last version so it wasn’t quite an issue anymore. I hope this glitch is taken care of soon!
Developer Response
Thank you for the bug report. This issue was fixed in the 1.0.10 release and should no longer be an issue. If you have any additional bug reports, or suggestions as to how we could improve the mobile app, please contact us at support@oncallcentral.com. We see those comments almost immediately, and it gets the fastest developer response.
Excellent app is an understatement
MDAMR
Great product, I recommend anyone who needs to use a call service, to use this app
Useful app
Babbbsss
I like the in app calling and transcribed messages. Makes sorting and retuning calls much easier.
Developer Response
Many thanks for the kind words. If you have any additional suggestions for how we can make the iOS app more useful, please reach out to us at support@oncallcentral.com. We take user feedback seriously, and it directly impacts the priorities of our engineering team.
Sweet app.
Zavanelli
Adds current interfaces to a great service and product
The all-new On Call Central, rebuilt from the ground up.
• In-app calling: call patients directly and receive calls in the app
• Critical alerts: never miss a patient call, even on silent or Do Not Disturb
• A dramatically faster, lighter app for iPhone and iPad
• New Apple Watch companion app with on-call at a glance
• Redesigned Secure Chat with reactions, read indicators, and attachments
• New schedule views with quick on-call changes
• Face ID and Touch ID app lock, Spanish and Canadian English support, and full accessibility
Version 2.0.5
The developer, Acumantra Solutions, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
