FOCUS by Reynolds and Reynolds

Name: FOCUS by Reynolds and Reynolds
Rating: 2.3 (84 reviews)
Author: The Reynolds and Reynolds Company and its affiliates

Business

Only for iPhone

Free · Designed for iPhone

84 Ratings
Ages

4+
Years
Category

Business
Developer

The Reynolds and Reynolds Company and its affiliates
Language

EN
English
Size

117.9
MB

iPhone

FOCUS is a CRM solution from Reynolds and Reynolds. The mobile app for FOCUS was created specifically for salespeople. With dealer-defined, forced-march sales steps built into the tool, it allows salespeople to better manage the sales process as it happens. Bringing mobility to the showroom, FOCUS gives salespeople instant access to the information they need at all points of the sale so customers move through the sales process faster and ultimately have a better experience at your dealership. With the FOCUS mobile app, your salespeople can: - Perform follow up activities in a format optimized for mobile phones via My Desk. - Follow dealer-defined, forced-march sales steps as they move through the Sales Cycle. - Easily track and see their goals via My Goals. - Select customized test drive routes based on the vehicle selected. - Access and change customer profiles as needed. - Receive reminder alerts for upcoming appointments and tasks. - Send alerts to management when assistance is needed during a sale.

Ratings & Reviews

2.3

out of 5

84 Ratings

The biggest loser app in the history of mankind
04/06/2023

Kabir raj guru
Our company switch from vin solutions to to this app .I aged 10 years older in few months .1. On cell phone this app is horrible 2. You need to go on laptop for everything but still not even remotely close to vin .3. The app is so confused that even developers don’t know what to do with it .4. Not user friendly at all . 5. To get one information you need to go on 4 different screen . 6. It supposed to save time not consume your brain and time .7. Email never go through you better right on paper and hand over personally to that person vs sending email . Good luck 8. If you open app on phone and want to access in 10 min or later . It doesn’t refresh so you need to close and then open again . Long story short —- I can’t write so many things but I make your life easy if you don’t like someone and wants him to suffer then suggest this app to that person .
The biggest loser app in the history of mankind
04/06/2023

Kabir raj guru

Our company switch from vin solutions to to this app .I aged 10 years older in few months .1. On cell phone this app is horrible 2. You need to go on laptop for everything but still not even remotely close to vin .3. The app is so confused that even developers don’t know what to do with it .4. Not user friendly at all . 5. To get one information you need to go on 4 different screen . 6. It supposed to save time not consume your brain and time .7. Email never go through you better right on paper and hand over personally to that person vs sending email . Good luck 8. If you open app on phone and want to access in 10 min or later . It doesn’t refresh so you need to close and then open again . Long story short —- I can’t write so many things but I make your life easy if you don’t like someone and wants him to suffer then suggest this app to that person .
No thought put into this at all
03/11/2025

l-o-p-i-u52
If you own a company and just want to make your staff as miserable as possible then this is the CRM for you. Too many buttons need to be clicked to to do literally anything, the app crashes every other minute, you can even see but 15% of the history that transfers over from the old CRM you integrated from, it’s difficult to navigate and did I mention there are too many buttons to click for literally anything???? I see everyone’s text messages in the app except for mine. I can’t even see lead details or notes. I can’t send videos to customers. What I can do is reach out to a customer blindly with no value and hope for the best. I’ve lost years of my life due to the stress this stupid CRM has caused. Again, if you absolutely hate your employees, please consider this abomination.Long live Dealersocket! I miss you 😭😭
No thought put into this at all
03/11/2025

l-o-p-i-u52

If you own a company and just want to make your staff as miserable as possible then this is the CRM for you. Too many buttons need to be clicked to to do literally anything, the app crashes every other minute, you can even see but 15% of the history that transfers over from the old CRM you integrated from, it’s difficult to navigate and did I mention there are too many buttons to click for literally anything???? I see everyone’s text messages in the app except for mine. I can’t even see lead details or notes. I can’t send videos to customers. What I can do is reach out to a customer blindly with no value and hope for the best. I’ve lost years of my life due to the stress this stupid CRM has caused. Again, if you absolutely hate your employees, please consider this abomination.Long live Dealersocket! I miss you 😭😭
Needs major changes
04/06/2023

Nicholiitaylor
Our company switched from Vin to Focus. This is one of the worst formatted apps to date. Things are scattered, your main page tasks never actually ‘go away’ and it doesn’t show progress with the customer on home page so you are unsure who you have already followed up on it. Over the day it gradually will cause you to waste more and more time since you manually have to check who in your last 45 days you already contacted on home page.
Needs major changes
04/06/2023

Nicholiitaylor

Our company switched from Vin to Focus. This is one of the worst formatted apps to date. Things are scattered, your main page tasks never actually ‘go away’ and it doesn’t show progress with the customer on home page so you are unsure who you have already followed up on it. Over the day it gradually will cause you to waste more and more time since you manually have to check who in your last 45 days you already contacted on home page.
The worst app I’ve ever used on a smartphone.
06/03/2024

keith.stokoe
Think about the worst user experience you’ve ever had with an app. This app is worse. Absolutely anything you want to do is difficult, impossible, extremely convoluted, or hidden behind 3 other screens. If you’ve ever smashed your hand in a car door, using this app feels significantly worse than that. I would rather jump into a wood chipper than use this app again. Good luck keeping track of anything. This app makes me consider a new career.
The worst app I’ve ever used on a smartphone.
06/03/2024

keith.stokoe

Think about the worst user experience you’ve ever had with an app. This app is worse. Absolutely anything you want to do is difficult, impossible, extremely convoluted, or hidden behind 3 other screens. If you’ve ever smashed your hand in a car door, using this app feels significantly worse than that. I would rather jump into a wood chipper than use this app again. Good luck keeping track of anything. This app makes me consider a new career.