Description

Use your Texas Health MyChart account to manage your health information and communicate with your care team on your mobile devices. With Texas Health MyChart you can:
* Review test results, request refills for medications, view your immunization history and more
* Stay in touch with your care team
* Manage your appointments
* Upload health and fitness data, including data from the Apple HealthKit app (when enrolled in self-tracking programs)
* Access your family’s health information
* Receive Health Reminders
* Complete History Questionnaires

If you already have a Texas Health MyChart account, you are ready to begin.

You must first create an account through the MyChart.Texashealth.org website.

For assistance email MyChartHelp@Texashealth.org.

What’s New

Version 9.7.1

Miscellaneous fixes and improvements.

Ratings and Reviews

3.5 out of 5
110 Ratings

110 Ratings

psuet ,

App on IPhone

I searched and thought I had downloaded the app to my IPhone but it is not showing with my other apps. When I search for this app in the iPhone apps it brings it up and allows we to open it but can’t bring the app icon to my iPhone.

Developer Response ,

We apologize for the inconvenience you are experiencing. Please contact the Service Desk at 682-236-6700 if you are still experiencing issues.

tmcdonald46 ,

Nobody's in charge

I do not know what facility this applies to and that is part of the problem. I have used multiple facilities. There is a big PAY NOW button in the app. It's been there almost a year or maybe longer. It links to a website. The bill has ZERO balance. I ask for help to clear this off and all I get it the runaround... "We don't handle this, they do"... "No they do"... On and on in a never ending loop. Nobody knows. Nobody looks at the big picture. Everyone just passed the buck. I have another issue, an old reminder that's 4 years old. I don't know who put that in there or how to find out to ask them to remove it. Everyone says "It's not ours" shrug and pass the buck. Another problem, I made appointment then got a call and was told the time was not available. I asked about another time shown in the app... Nope that's not available. I asked, what IS avaliable? What they told me was far fewer than what the app showed as available. Why does nobody take responsibility for this app? Why can't I easily find the right contact for an issue in the app. I tried to submit this on the contact page and got this... "The requested URL was rejected by F5 ASM. Please consult with your administrator." Who is my administrator? Exactly what I've learned to expect from this app.

Developer Response ,

We apologize for the frustration you have experienced. The PAY NOW button is static and directs you to Texas Health's Visit Pay application that allows you to pay your hospital bills. Once you have a Visit Pay account you can setup SSO to quickly access your account via the PAY NOW button in your MyChart account. Please contact the Service Desk at 682-236-6700 if you are still experiencing issues with the reminder. If you would like to speak with the application manager please inform the Service Desk.

sniperljk ,

Will not sync with Apple Health

Everything else, functionally, is spot on but I can not get it to sync at all with Apple Health. I was hoping to be able to port over my glucose readings and heartbeat from my other smart devices.

Don’t even bother calling for support, they are terrible at responding. I called for help and a week later after emailing them, I got an email with vague instructions to uninstall and try again. So I did what they asked and responded back to them to let them know the issue still existed. I have still heard nothing despite several emails and calls. It’s too bad because this app could really be great.

Developer Response ,

Hi, we apologize you did not receive an immediate response with accurate information. We transitioned our Service Desk model and expect you will get a timely response and the correct information for your MyChart needs going forward. If you are still having issues syncing with Apple Health please call 682-236-6700. Thank you for using Texas Health's MyChart!

App Privacy

The developer, Texas Health Resources, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like