Wyndy: Babysitting, simplified 4+

We love Wyndy, such a lifesaver!

Having Wyndy as a babysitter resource has been awesome. The platform is easy to navigate and view the profiles for the sitters. In our time using the app we have come to love specific Wyndys and now typically reach out to them first when we need someone, however if they're unavailable it's easy to post a job to the public board and within minutes I have multiple people offering themselves for the job. I then can go through all their profiles and see a little bit of who they are, how many sitting jobs they've done through the app previously, their average rating, etc. Now that Wyndy has expanded to so many different metro areas, I'm looking forward to the future possibility of being able to book a Wyndy in another network when we're traveling in that area (wink wink nudge nudge, please do this because it would be AMAZING).

Good but could improve

I wish I could give 3 1/2 stars. I love the ability to try to find babysitters when this can be a difficult task. I have used the app successfully once. However I hate the fact that we cannot communicate with a Wyndy or have any contact info until after they are booked, because there are some sitters who look like they would be great for the job but they decline perhaps because they are not available. I would like still like to be able to reach out to that person to find out about their future availability and also just to ask questions about their experience etc. to see if they are a good fit. But if they decline the job there is no way to do that unless I post another job in the hopes that they can book. And I don't want to have tons of different people to babysit my child I would like to find someone on a semi-regular basis. If there were some sort of inbox system in the app like there is with Airbnb that would be great. Also it seems like it would be a good system for parents and sitters to post a short paragraph/bio of some sort. To summarize I am very grateful for apps like this but I think it could be greatly improved.

Love the concept of Wyndy!

I have been a Wyndy babysitter since soon after the app launched. I love being able to meet new families and make extra money.
I have completed 50+ jobs and have never felt unsafe or uncomfortable at a families house
I am giving the app 4 stars for the following reason: When the app launched, babysitters were not charged, and the parents paid a small fee. As they’ve gotten bigger, this has changed. About a year and a half ago, Wyndy babysitters got an email regarding changes and at the very bottom of the email there was a line derailing that sitters would be deducted, but not to worry “the hourly amount you see on the app will always be what you get.” While this is true, it was really shady how the company went about this. If a parent posts a job for $15, you get $13 an hour. If they post for $20, you get $17. I have had parents ask me “I listed for $16 an hour, that’s what you’re getting right?” The company should be more open about the fees they’re charging, but instead they continue to say “the hourly amount you see on the app is what you’ll be paid!” Honesty is the best way to do business, but Wyndy isn’t being 100% honest here

Developer Response ,

Thank you for the feedback, although we would like to clear up any confusion regrading this topic.

Wyndy does state in out FAQs (see 'Answers' at the top of the Wyndy homepage) how payments and hourly rates work on the app.

When a parent creates a job they select an hourly rate. Before the job is posted to the sitter job board, Wyndy deducts a portion of this hourly rate as a platform fee, then displays the resulting rate to sitters as the rate which they will be paid.

Sitters are paid based on the hourly rate displayed to them when accepting a job, and nothing is deducted from the rate displayed to sitters in the app. In addition, sitters keep 100% of all bonuses provided by parents.