When working this app connects locally or remotely. But several times I have had the local setup get into a loop where it connects (Bluetooth) and then disconnects every couple seconds. Really frustrating. I have tried resetting the phone, deleting and reinstalling the app, etc. Eventually something works and it restarts. But in the meantime it is unusable. When working, however, it is a nice way to monitor status.On another note, now I am getting the same Temperature Sensor Error “ that they show in the images on the app store! It should show the cabin temp.

I am going to subscribe to the service and start requesting refunds for every month it doesn’t perform as described and perhaps they will finally fix the issues. The thing is so unreliable it barely ever connects. The WiFi in the van is not the issue as my Victron CerboGX has no issue maintaining a connection to VRM on my tri-modem bandwidth bonded speedfusion network. The app is poorly designed and responds slow. I see no effort to add new features like Alexa/HomeKit/Google Home integration either. It’s amazing they were even able to get this through App Store Review without using In App Purchases so I expect the app will be pulled eventually and you’ll lose access to updates which it so greatly needs. Further, the entire system is super insecure. It uses SocketIO over an HTTP connection. Again, something Apple should have never approved (access to insecure transports). I tried to solve some of the many issues myself by building my own client but their backend socket server is crap and unreliable which is likely what leads the app to be crap and unreliable. Open source this awful app and I’ll happily contribute to make it not utter garbage.

Intermittent at best. I also often get the continuous boot loop. Only reads the front grey and black tanks. Even while controlling locally, there is quite a delay when you push a button and expect a light to change or awning to move. I was told an update was coming out on Thursday to fix this issue. They didn’t specify which Thursday; three have passed without it being fixed yet. I have been able to remotely connect a few times. It would be nice if I could rely on it to work all the time without me having to reset, reboot, and reinstall.I paid about 900 bucks to upgrade to this unit so I could have remote access. After doing so and upgrading the firmware per manufacturers instructions, one of the switches quit working, and I have way less use of the app (locally and remote). I called and emailed for support. They were very nice and briefly tried to help but they seem to have lost interest. I will update the review if they ever get it working.

My app connected and said an update was needed now just says the update failed and will not connect. I have called tech support and they just said Eclipse hasn't been released. I find it hard to believe it did connect then went to update and now it's due to Eclipse not being released. This is a brand new 2023 Coachman Nova. Do yourself a favor and buy nothing with the Firefly system until they get it fixed or tech support will help. So sad how they advertise it working and the remote connection now nothing works and it's like oh well. I purchased this unit for the remote features for my dogs. We will see if they care enough to fix it for the hundreds of people on the forums that can’t connect either.