I bought Fossil Q54 in late 2016 or early 2017. I have experienced the same problems as everyone else here. ( dropped connection and trouble reconnecting being the most common) I can handle the lost connection issue, or rather my watch has trained me to live with it. It eventually catches up and gives me my steps. The updates however!! Why does finding an update immediately cause the watch to lose connection and stop tracking steps. Is it possible for the tracker to continue to track steps if an update is available? Being able to postpone the updates would help. I recently went on a 3 day camping trip. Updates hit the first morning out. So no steps recorded all weekend. Finally on Sunday when I got back to WiFi, there was an update waiting when it finally reconnected. I am the consumer here. The ultimate goal of your company should be to to sell watches not keep the developer happy.

Few weeks, then $20 for new batteries. :( when it dies again I will probably switch brands of counter, because this isn’t maintainable.Update: in the Chicago suburbs1. I sometimes bicycle 10 miles a day, but the fossil q doesn’t acknowledge it, just tells me I haven’t reached my step goal. Pretty discouraging! 2. I recently tried another brand (rechargeable) and have discovered the fossil was only registering 1/3-1/2 of my steps. I no longer am using the Fossil Q. It was a nice introduction to wearable step counters but I need better feedback for my exercising efforts.

I have no issues with it. I love that it tracks my steps and sleeping habits. Specially love that I’m notified when I get a texts or calls from my loved ones that I set up on the app. I have my phone on silent at work, so it works awesome for me. I fell naked if I forget to put it on when I’m in a hurry. Wish it did a little more, but very happy with it. I bought 3 of them. One for myself and my kids. My batteries are free for life. I just take it in and they change them out no charge, so I don’t know why someone is saying they have to 20 dollars for them and they last for months on end 🤷‍♀️

I love my Q dreamer, and to be quite frank it is the most beautiful band fossil has made. If the new ones were anywhere near as pretty I would buy them. However, making an app so horrid it completely undermines the bands functionality is absolutely frustrating! Why would you make such an amazing product of yours useless by forcing your customers to use this underdeveloped app that lacks the ability to perform the simplest of functions (i.e. Connecting to my band?!¿). This decision makes absolutely no sense considering that I never had any problems pairing my dreamer to my phone. If you are going to force us customers to use new apps, please ensure that they perform perfectly next time. Thanks,An unhappy customer.