Total Wine & More 17+

This app is so nice. I can place an order and pick the time I want to pick up. I drink craft beers so instead of walking around the whole store looking at all the hundreds of craft beers I can shop on the app and read about the beers and if I’m interested I add to my cart. I set up my own pick up so I pick a date and time I will be in the area of the store and that makes it so convenient. One order they didn’t have one item I wanted and the store called me to tell me and he also told me he wanted to have me try another more expensive beer in place of what I ordered at no additional cost. Now that my friends is true customer service at its best. Not only did they take the time to personally call me they asked if they could upgrade me at no cost. Try to get Walmart to do that. They have your items and still don’t deliver. Anyway, kudos to the Total Wine staff at Albuquerque Cottonwood location. Keep up the great work you guys.

After the last few updates there have been several glitches that make the app annoying to me.
Perfect example is the list feature.
If you click on a heart to add some thing to your list it takes you to a section where you can pick which list to put it on. When you click the list to put it in your only options are “create list” or “x” which takes you out of the list section.
There should be some notice that it was added to the list. Because it doesnt always add. So your only option to verify that it’s actually added to the list is to go back open your list scroll through everything and make sure it’s been added. This adds so much time when you’re trying to put a bunch of things on your list it slows you down so much.
This is just the top thing that I find annoying with the newer versions. And if somethings out of stock can’t you give notice of when it MAY be expected in? I’ve got things that I’ve been checking on for many months that are out of stock and sometimes it just disappears from the app completely. It’s very annoying!Why can’t you say expected within two weeks or expected in six months or more. Something so that I’m not I’m not checking twice a week to see if it’s going to be in. Come on make this a little more user-friendly

The app is great for searching for items in stock and where I can find them once in store (⭐️⭐️⭐️⭐️⭐️). The shopping cart (minus ⭐️⭐️⭐️) could use improvement. A save for later (and the corresponding “move to cart”) would be nice. So would the ability to do a bulk delete of items. But what needs the most improvement is the response time to the cart. My husband had several items in the cart that he wanted to consider later. Clicking on the item and adding to “my list,” wasn’t bad, but returning to the cart? Pause for the green circle for varying lengths of time before the cart appears. Then deleting the item generates another pause (varying length). Even if the entire process, from adding to the list, to returning to the cart, to deleting from the cart took on average 30 seconds, that’s TOO long since it’s PER ITEM. Hopefully future updates will include some improvements in this area. My hubby’s wish list would include a separate cart for deliveries vs in-store pick-up, but I think he’d be happy to manage his cart contents more efficiently! He does love how cart contents aren’t automatically deleted after a set time. 😁