CDK Modern Retail CRM

Name: CDK Modern Retail CRM
Rating: 2.2 (279 reviews)
Author: Elead1One

Business

Free · Designed for iPad

279 Ratings
Ages

4+
Years
Category

Business
Developer

Elead1One
Size

108.9
MB

CDK Modern Retail CRM is a fully portable, interactive Customer Relationship and Dealership Management toolset available on a mobile tablet. This allows dealership sales staff to complete much of the process via a mobile device – at any time, from anywhere, without ever accessing sales tools through a traditional PC The CDK Modern Retail CRM App provides access to all CRM sales functionality to log prospects, search inventory, quote customers, track test drives, and follow up. CDK Modern Retail CRM provides ability to manage showroom, phone and internet leads no matter their location, and respond using phone, email or text tools to capitalize on every business opportunity. Real-time integration features with the in-store CRM ensures up-to-date data is available to authorized users at all times. These features include: · Search engine of customers and prospects. · Vehicle VIN scanner to instantly upload trade information. · Full vehicle walk-around to note damage with text, picture or video · Dual-sided drivers license scanner. · My Day page feature to keep track of contact info of potential customers. · Organizer page to consolidate calendar dates, phone numbers, and email addresses. · Vehicle Inventory search engine to find the desired vehicle through the dealership’s inventory. · Detailed vehicle descriptions and photos · Two-way text messaging platform to communicate with car shoppers · Sales Process management with Real-Time quoting tools · Mapping of the test drive · Fully Secured Credit application · Digital Documentation

Ratings & Reviews

2.2

out of 5

279 Ratings

So frustrating
09/19/2019

SarahD904
There should be notifications for more things - for example, it tells you when someone read your email, but not when they reply? 🧐😩 Also please fix the constant notification error where it just stops giving you notifications for new leads, when you check the notification settings in the app it tells you there’s an error and to log out and back in again, but that doesn’t fix it. So then I tried hard resetting the app, then my phone, with no luck. So now I’m uninstalling and reinstalling in hopes it will now work for me. It’s just crazy to me with the amount eLeads chargers customers monthly they don’t make sure they have a state of the art cutting edge app as a part of their platform.
So frustrating
09/19/2019

SarahD904

There should be notifications for more things - for example, it tells you when someone read your email, but not when they reply? 🧐😩 Also please fix the constant notification error where it just stops giving you notifications for new leads, when you check the notification settings in the app it tells you there’s an error and to log out and back in again, but that doesn’t fix it. So then I tried hard resetting the app, then my phone, with no luck. So now I’m uninstalling and reinstalling in hopes it will now work for me. It’s just crazy to me with the amount eLeads chargers customers monthly they don’t make sure they have a state of the art cutting edge app as a part of their platform.
Needs work.
10/14/2022

Dc5Dan21
This app is super nice for checking the customer in and putting the trade in and that’s about it. I don’t see why it brings up the process on the phone when I’d like to be able to edit the trade, what car we are looking at and even changing addresses etc. it’s impossible once they are checked in because it just brings up the process again. I feel like it’d be more beneficial for us to be able to do more on the app on the fly when we are outside or even on the sales floor.
Needs work.
10/14/2022

Dc5Dan21

This app is super nice for checking the customer in and putting the trade in and that’s about it. I don’t see why it brings up the process on the phone when I’d like to be able to edit the trade, what car we are looking at and even changing addresses etc. it’s impossible once they are checked in because it just brings up the process again. I feel like it’d be more beneficial for us to be able to do more on the app on the fly when we are outside or even on the sales floor.
Garbage app and online access no better
07/09/2022

gary gnuu
I don’t know what happened to this system. Last 6 months it has gone down the toilet. Super long lag times on desktop to refresh screens. Yes temp / cookie files cleared out daily. Try working remotely. Bigger joke. We have fastest internet service you can buy and apologizing to customer about lag times is embarrassing. I would not recommend this system to any business. My time is valuable and I’m burning a lot of time waiting for screens to refresh. App doesn’t work well with Apple products.///// 7/9/22 -Last 2days system lands on buy my domain. Entire sales staff has been getting this nonsense for days now. Costing me money now.
Garbage app and online access no better
07/09/2022

gary gnuu

I don’t know what happened to this system. Last 6 months it has gone down the toilet. Super long lag times on desktop to refresh screens. Yes temp / cookie files cleared out daily. Try working remotely. Bigger joke. We have fastest internet service you can buy and apologizing to customer about lag times is embarrassing. I would not recommend this system to any business. My time is valuable and I’m burning a lot of time waiting for screens to refresh. App doesn’t work well with Apple products.///// 7/9/22 -Last 2days system lands on buy my domain. Entire sales staff has been getting this nonsense for days now. Costing me money now.
Still needs improvement.
06/08/2019

Dyluciano
A big overall improvement from the original eLeads app. Much nicer UI and UX, along with other features that make it a breeze. However, I’d like to be able to properly use landscape mode. Every time you do anything in-app, it turns the landscape view the other way, making it nearly impossible to use cases with keyboards. (Home button facing to the right). I’d also like to see a feature implemented to where you can upload a video to send to a customer from your photo gallery.
Still needs improvement.
06/08/2019

Dyluciano

A big overall improvement from the original eLeads app. Much nicer UI and UX, along with other features that make it a breeze. However, I’d like to be able to properly use landscape mode. Every time you do anything in-app, it turns the landscape view the other way, making it nearly impossible to use cases with keyboards. (Home button facing to the right). I’d also like to see a feature implemented to where you can upload a video to send to a customer from your photo gallery.