Maple – Online Doctors 24/7 4+
Virtual Medical Care & Advice
Maple Corporation
Designed for iPad
-
- Free
Screenshots
Description
See Canadian-licensed online doctors in minutes any time, 24/7, for virtual healthcare appointments, prescriptions, sick notes, and more. Skip the wait – it’s easy.
See Canadian-licensed doctors online in minutes any time, 24/7, for virtual healthcare appointments, prescriptions, sick notes, and more. Skip the wait—it’s easy.
See a doctor, nurse practitioner or specialist online with Maple, Canada’s top-rated virtual care app with over 1 million five-star reviews. Receive a diagnosis, prescriptions, sick notes, medical advice, lab requisitions, and more at the medical provider’s discretion following a chat via secure text, audio, or video.
Skip the waiting room and save hours in travel time—join millions of Canadians connected to Maple and get on-demand healthcare that revolves around your needs and schedule.
HOW DOES MAPLE WORK?
Download the app and request a consultation from a Canadian-licensed doctor online at the tap of a button. No matter where you’re located in Canada, Maple connects you to a provider in minutes, 24/7. Get prescriptions or a refill delivered to your home or have your prescription sent to your local pharmacy for pickup.
You can also use Maple to book consultations with healthcare specialists, including dermatologists, mental health therapists, endocrinologists, sleep therapists, naturopathic doctors, allergists, and many more depending on your province. Maple is your one-stop solution for all your health needs.
Fees apply for services that aren’t covered by provincial governments, though they can often be reimbursed if you have coverage from an insurer.
WHAT ARE MAPLE’S CORE FEATURES?
• Skip the waiting room-see doctors online, on-demand or by appointment
• Trusted healthcare—get a diagnosis, lab test requisitions, sick notes, and more at the discretion of a Canadian-licensed healthcare provider
• Prescription delivery-get your prescriptions delivered or have your prescription sent to your local pharmacy for pickup
• Secure medical record-keeping-complete medical records that you control
• 15+ specialties-see a dermatologist, mental health therapist, endocrinologist, naturopath, and more
• Family features-add dependents to your account and get care for family member
• Largest network-Canada’s largest network of • Canadian-licensed doctors, nurse practitioners, and specialists
• Bilingual services- get care from a provider in English or French
WHAT KIND OF ISSUES CAN DOCTORS ON MAPLE TREAT?
Doctors on Maple can support you with a wide range of medical issues and symptoms, including:
• Cough/cold/flu
• Urinary tract infections
• Sexual health-e.g. STD advice/treatment
• Erectile dysfunction
• Prescription renewals
• Eye infections/strep throat/sinus infections
• Stomach flu
• Mental health-depress/anxiety
• Birth control prescriptions
• Sick notes
• And much more
WHO ARE THE DOCTORS ON MAPLE?
All the doctors, nurse practitioners and specialists on our platform are hand-selected, qualified providers licensed to practice in Canada. They practice family or emergency medicine in Canada and are the same professionals you might see at a family doctor’s office or hospital.
Each helpful provider is passionate about delivering outstanding healthcare, answering questions, and serving Canadians in new and innovative ways so that they can get the care they need, faster.
IS MAPLE PRIVATE AND SECURE?
Our safety and security are our top priorities. We protect your data through robust encryption, frequent testing, account security features, and other policies and processes that meet the industry’s highest standards. Only you and your doctor have access to your Maple consultation records.
For more information, you can find our complete Privacy Policy online at getmaple.ca/privacy/
What’s New
Version 5.7.1
Thanks for using Maple. This new version includes minor bug fixes to the UI and improvements to Maple’s existing features. Keep your automatic updates turned on to ensure you don’t miss a thing.
We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca
Ratings and Reviews
This app is a lifesaver!
I’m a California resident who was visiting the Vancouver area when I started experiencing a very common but very painful infection. I didn’t have access to a rental car and wasn’t sure how I would get to the hospital, let alone handle waiting to be seen for maybe hours in the emergency room. This app absolutely saved the day! I spent hours on the phone with my health insurance company and looking up alternatives before I finally found Maple. In less than ten minutes, I downloaded the app, filled out my information, and was communicating with a doctor. He was very helpful and efficiently diagnosed my condition and sent a prescription to my local pharmacy after I submitted my photo identification. The app was straightforward and well-designed. The process was painless and saved my vacation! I never write reviews for apps, but more people need to know about Maple and the amazing services it provides!
Developer Response ,
We’re so honoured that you would take the time to write us a review — thank you very much. We’re very happy to hear we were able to help you continue to have an enjoyable vacation!
Short texts only. Near useless
This app may work if you need to renew a simple prescription or know exactly what you want, but otherwise it is substandard. Other apps like Telus Health are superior. Physicians just send texts and unless you are a super fast texter, there is not enough time to communicate. You would get a more accurate diagnoses with Google or a bot. I was shuffled off and given an insufficient test requisition though I gave symptoms pointing to a serious condition, with no tests for that condition. I was then reprimanded by a Maple rep for requesting the test. A Telus Health physician, on a later video call, shook his head over the lack of the Maple app doctor not requisitioning the simple required test for my condition. The Telus physician responsibly requisitioned proper tests for a serious potentially life threatening condition. I blame the Maple app rather than the physician as texting is not an appropriate format for a <10 minute consult with a patient over 40, not quick enough with texting. Telus is free but even though Canadian healthcare is supposed to not cost a patient directly, yet Maple cost was $49 on top of their billing to BC Health.
Maple lets you jump the queue but is poor quality healthcare.
Developer Response ,
Hey Kirkwirks, thanks for your feedback! Please note that doctors can also request an audio or video chat if it’ll help with your diagnosis. Also if you’re a BC resident with a valid BC Services Card, the Medical Services Plan (MSP) will cover your audio or video visits with Canadian-licensed online doctors through Maple. Please reach out to us at getmaple.ca/contact-us for more assistance with your issue. We’re here to help!
God bless Dr. H
I’m in town for a 2-week long business trip from the US, and I ran out of my anxiety medicine in the middle of it. Figured I’d stick it out for a few more days. Unfortunately, my meds come with some pretty bad withdrawals. I was on the verge of crying pretty much all day and had some terrible heart palpitations. After one day of withdrawal I decided I couldn’t take it anymore and found maple on google. thank God I did! About 20 mins after I made my account, Dr. H told me he could send my Rx in immediately. I started crying tears of joy! I couldn't handle those heart palpitations for the rest of the day let alone five more days. now I won’t have bad withdrawals at work for the rest of the week. And the general physician price really isn’t that bad :) Thank you maple!!!!
Developer Response ,
Hi Hanny, thanks for sharing your experience with Maple! We're so glad we were able to help you connect with a doctor and get your prescription. Sending healthy wishes your way.
App Privacy
The developer, Maple Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Maple Corporation
- Size
- 115.4 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
French
- Age Rating
- 4+
- Copyright
- © 2017 Maple Corporation
- Price
- Free
Supports
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