Using Beaty bay is a more economic alternative then ordering directly. I purchase a product from UK and the price was outrageous and it took very long for me to receive my order. Never making that mistake. I recently placed my order and I got it on time and received extra goodies! Love Beauty Bay!

if you want a shopping experience that’s loaded with every type of glitch, bug, and error, then this is the app for you. I’m unable to use it for a full five minutes before I can’t deal with the Absolute Garbage Experience anymore. I can’t scroll down more than halfway before the app jumps back up by itself, I can’t view more than 3 products before the app decides its Crash Time, and when I use the search feature the app LOSES IT’S MIND. I’m talking like you want to scroll down? Forbidden. You want to view a product? Absolutely Not. You want to flicker back and forth between products and completely freeze the screen? Good. Because that’s what is happening. So far this is the most Useless and FRUSTRATING app i’ve ever tried to shop from.it’s been over a week and i still haven’t been able to place an order due to described issues and my inability to work around them. I deleted the app and just went back to shopping on their website, but I thought I’d write a review for any other poor soul who’s considering downloading this absolute nightmare. Stay far, FAR away.I’ll be thrilled when/if beauty bay releases a functional update.

If I can give it a ZERO star I will , the website failed to accomplish a simple question of a customer that was asking where is their shipment They took my money and their negligent customer service replied it’s pass time where you can get a refund or us contacting the carrier and my shipment was supposed to be delivered overseas and the lady kept referring to a local carrier!!!!I emailed a couple of times and when I asked that I want to deliver an official complain to the management the customer service refused and kept replying same statement and that was a rude thing to do regarding an official complain that was written explaining the situation.The amount of shipment not even worth losing a loyal customer that ordered expensive weekly packages but it seemed that this wasn’t their first time not being cooperative and responding properly to customers

I have tried to order from this app on multiple occasions and every single time I have tried to order they cancel it they don’t give me any explanation i have tried changing the address I have tried using a different card I have tried changing the settings in the app and on my card app but they still continuously cancel the order i have tried contacting them through the bot and their direct contact to customer service and never got a straight forward solution or they never answer the phone or it says their unavailable I literally never hated an app so much at this point and I really was excited to use their brands makeup products a great disappointment