Customer service is very rude .. All they wanna do is argue .. we provided them paperwork when our first payment was and they went in and changed it blamed it on us … Supervisors are a joke … We provided the contract with our due date and they just do not wanna help people resolve to pay when it was set up to pay for a reason … so I pay when it’s suppose to be due and they are charging me late fees when it’s their fault .. They set people up for failure from the start … Need better training they are providing a service and need to be more understanding … would never use this company again if I had a choice … if I could give 0 stars I would ….

This company literally does the best they can when it comes to helping you even when you’re late on payments, the Fee isn’t that bad at all and I honestly don’t know a better loan/Funding company literally 5 stars from me. All they ask for is communication and you’re set!!

I dont understand why after multiple log ins for years now I have to verify my log in every single time!!!! It gets very annoying and frustrating having to do the text,call, or email verification every-time I open the app. I understand the security part but really, every single time??? Now are y'all going to pay for the data rates that may apply for having to reverify myself in every login I do?? Its still same phone , same face, same account, stop being so extra!! ( Also have tried to make multiple payments through the app which are not going through!)

It’s okay for viewing and paying your bill, but it says a lot about the company when the interface is set up in a way that try’s to trick the user into signing up for automatic payments . Once this debt is paid, I will never use this company again, nor will I advise anyone else to. This is a very sleazy business. Since the pandemic they have actually increased their collection efforts to take advantage of their customers who have fallen on hard times.