T-Mobile Scam Shield 4+

Unique Outstanding Design App!

Funny as I sit here I can remember when security was never thought to be so important for your phone. You could pick up a phone book and get the number you wanted to call. Remember when you could get a operator to help and dial the number for you. When you answered your phone never was any danger that goes on today. When the idea that the phone company came out with that we could hide our phone number from the world seemed like a good idea but as it turned out this was the start of the security system problem that now has blown out of proportion! This app is truly trying to get back to where it is safe to answer your phone again! But it is not simple and the Crooks that have caused this mess are not making it easy to correct the problem. They are not rolling over and playing dead. They use tricks to try and keep on trying to steal your money and Identity. But they are losing with the help of this great unique technology outstanding app! So hang in there and help the Developers report what is happening to you and report the phone number that is a scam or fraud. Your helping to beat the Crooks even though it may not seem like it so Mr. Developer I Tip my Hat 🎩 to you and say “ Thanks “

It works but Unknown & Blocked that are Reported calls are still allowed to come through

Calls are still allowed to come through from unknown callers or scam calls even though you have reported them and block them several times and you do not know you have gotten a scam call sometimes until you look at your scam shield app for example the last two days at like between 8:30 AM and 9 AM I’ve been getting several calls from individuals I do not know and I leave them go to voicemail and then I blocked them and I report them as a scam or fraud or spam but they still are allowed to go through if they’re blocked and reported they should not be allowed to come through otherwise it’s a good app and if you want to do anything else you have to pay otherwise it’s free those are the only things I don’t like about this app if I don’t know who your eye don’t want you to be calling me if you’re blocked this app should not let it come through and if you reported this app should stop the call otherwise T-Mobile has a good app here so I hope T-Mobile fixes it because I’m tired of getting calls from people I do not know on a unlisted private number that is on the National Do Not Call List t-Mobile please work on this if a call is blocked no other calls should be coming through from that number and also allow the person to know it’s a scam call when it’s ringing through as well as if it’s blocked once it should not be coming through at all and that’s final!

Developer Response ,

Hi, we're sorry to hear you are running into an issue. We'd like to learn more concerning the personal number blocking issue you described here. Can you please contact the Scam Shield team directly at CallProtectionOps@T-Mobile.com

Updated Review: APP Now Working

This app is now working as it should and blocks 99.5% of spam calls. The T-Mobile support team was amazing and actually listened to what I had to say and to what was actually happening with this app and my local coverage issues. There was a hardware issue during a tower upgrade in my area also. T-Mobile's tech support became aware of this and worked fast to solve the problem. Tech support even called me a week later to get an update that everything was working as it should. It has been 1 month now since my last issues with spam and poor coverage (yes the two were related). Everything is working great. Thanks again for such great customer support and for actually listening to my issues with service. T-Mobile is the best in my book! Previous Review: Allows Previously Blocked Numbers This app allows many previously blocked numbers through. It sometimes will prevent a number from getting through and tag it as possible spam, then the next time that number calls it will let it through. Not what T-Mobile claims it prevents. If I wanted service this poor I would have stayed with AT&T. This App is worthless in my opinion.

Developer Response ,

We appreciate your feedback and we're glad to hear that the app is functioning correctly now. If you need any further assistance, feel free to contact us anytime.