MyMetro 4+

MetroPCS

Designed for iPhone

    • Free

iPhone Screenshots

Description

This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.

What’s New

Version 1.680.5

In the latest version of myMetro we added functionality to make your account more secure. We also addressed an issue in the Switch Phone flow; you’ll be able to switch your metro device using this functionality.

Ratings and Reviews

2.8 out of 5
3.4K Ratings

3.4K Ratings

SonOfRicerX ,

Don’t save a payment method

This app works most of the time for what I use it for. One to pay the bill every month. Two to check my data usage on my phone device and hotspot allowance. Three to add or remove services from my phone plan. However I have observed saving a payment method to my profile stops this app from working on my phone. All I get is an error message stating the service is not available. I fixed this error by logging into my account on the Metro website. Removed the save payment method from my profile. Uninstall app from my phone. Reboot my phone. Install app onto my phone. Reboot phone. Wait a few hours. Then the app starts working again. So I don’t save a payment method to my Metro profile. I like using the app too much to screw it up. Also Metro subscribers can pay the monthly bill using the MetroPCS website without incurring additional service fees if the app still doesn’t work. However logging into the website requires using two factor authentication. Whereas the app is a tap away. Entering my card data once per month is no big deal to me since the app is just useful enough to me to justify keeping it on my phone.

Developer Response ,

Hello! Thank you so much for your feedback! It is because of amazing family members like you that we can continue to grow! We will pass this along. Thank you so much for checking out this app and for using it each month for those payments and changes! We love to provide amazing tools for our family members!- Jeremy

Anon 😈 ,

Fails when you need it

I don’t hardly leave reviews but today I am. This app right here seriously need a lot of improvement. I have been using metro for years but I try to avoid using this app for the times I need to pay my phone bill and this consistently asinine app. Is the most excruciating annoying thing ever to be factory installed on a device. The luck of it working in all favor is equivalent to winning money of a $1 scratch off ticket. The automated voice system when you call is a third better than this app. FIX FIX FIX FIX FIX FIX this app to work accordingly with/without internet connection please. Metro makes too much money as a brand to offer such low quality apps and services to their customers.

Developer Response ,

Good Morning Anon, I do understand your concern. This is a great app and we want you to be able to use it. Please turn private relay off. Go to settings then to icloud tap on private relay and turn it off. Let us know if this worked. GB

Bernie's Anya ,

Excellent service....

I am giving 5 stars because that’s the experience I’ve had with Metro PCS. Nothing fake or not true about my review. I get great service at an unbelievably wonderful price. Customer service has been on point every time I needed help. I do want to say that once I did have a problem with entering my payment information.....the was a problem with the app accepting my information for some reason..... it was a very simple fix. I just pulled up Metro PCS on the internet without using the app for that time. I figured the was a glitch in the app that was making it not do what should have been done.........yeah it took a little more time doing this, but I got the results I was looking for “Paying my bill”. I had no other issues after that. I’m so sorry to hear about all the problems others are having. I know that Metro PCS is working on the issues. After all, NO COMPANY WANTS TO LOSE CUSTOMERS.💁🏾‍♀️

Developer Response ,

Woohoo! That is what we like to hear! We love to hear how our amazing family members are enjoying the tools we provide. We are always looking to make things easy, fun, and accessible! We are also happy to hear that the payment issue was just a one time thing. We want to make sure our apps work for our family members. Thank you so much for reaching out and providing feedback!- Jeremy

App Privacy

The developer, MetroPCS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Financial Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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