Enjoy the safe and keyless experience of your Home
The LOCKLY® App helps you control and share access to your home’s LOCKLY®.
The LOCKLY® App turns your iPhone, iPad, or iPod touch into the Key to your home and the e-Key can be shared with families and guests without worrying about key being stolen or lost.
• Lock and unlock your LOCKLY® anywhere anytime using your LOCKLY® App
• Manage up to 8 sets (6 to 8 digits each) guests’ codes with expiring date for each of your LOCKLY®
• Set up temperate access code anywhere in the world
• Share codes with guests by sending a text or email
• Configure the built-in alarm to beep when the door senses a slight disturbance such as opening and closing, or sound a loud alarm when a forced entry attempt is detected
• Access your history of LOCKLY® to keep tracking the entry history
• View battery status and receive low battery notifications.
• Manage multiple homes with one App
Contact us: firstname.lastname@example.org
Ratings and Reviews
To Expensive to Have So Many Issues
I loved the idea of this new locking technology. However, from the beginning I had way to many issues:
Registration Process: Downloaded the app, began my registration, received the 6 digit pin and it didn’t work. Went through this for 12-15 times. Finally I went to their troubleshooting website, registered and all was fine. You must register online before using the app.
The App: Downloaded the app, completely finished the installation and connection to WiFi, easy, very easy. However, when I closed the app and launched it again, I couldn’t see the lock I just spent 10-15mins to instal on my app. I still received alerts if for was open/closed, locked/unlocked etc. However, I wasn’t able to see my profile, activity log, the ability to lock and unlock door (without s/o ringing the bell).
Unlike other video door locks, activity for motion isn’t instant, or when someone passes your door, it’s only when the bell is rung that video begins to record. Minus those minor bugs, this lock is awesome.
Needs Practical Solutions and Interface Upgrade
I purchased two lockly vision locks for my business; to be used inside of a building. I used to have the August lock, which I loved, with the exception that they did not have the video doorbell readily available for purchased and as a result I had to use my Ring for video doorbell. Bought the lockly thinking it would be a GAMECHANGER...it has fallen short of that. It’s not horrible, it’s just not what it should be for the cost (and I don’t usually complain about cost). The app doesn’t allow your trusted users to be able to get notified someone is at the door. My receptionist needs to see who’s at the door, I don’t. Either they need a feature to assign admin privileges to two or more people or just allow the trusted users to access lock, unlock, speak to visitors and receive notifications of the same. Lastly, the interface. Far be it for me to say I know what it takes to design an app interface but goooooooooodness, the app looks like someone who is newly trained created the layout, colors, fonts and mapping. It just doesn’t give you the feel of user friendly. I hope they fix the issue re allowing others to unlock the door. Everything else I can deal with. 🙄
Nice lock hardware. Crappy software.
The app software for these locks is problematic and seems to be thrown together as an afterthought. I seriously wonder if they outsourced it to some cheap “devs-for-hire” body shop to save a few bucks. Sadly, many companies will engineer a great product, then cheap out on the most important part. The part the user touches, the UI. Lockly seems to have done this.
New version release notes are awful and super vague, usually only saying the mysterious “bug fixes” which is a total cop out. How is the user supposed to know if their particular issue has been fixed or not? They can’t.
Evidently, the Lockly dev team want’s to keep users in the dark, which is simply the wrong way to market a product in 2021, especially one that claims to be on the cutting edge of technology. Either there are serious security flaws being fixed that they want to keep under wraps, or the dev team is simply super slack at documentation. Either way, it’s a problem.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- PIN GENIE LIMITED
- 156.2 MB
- Requires iOS 9.0 or later.
- Requires iPadOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, French, Indonesian, Simplified Chinese, Thai, Traditional Chinese
- Age Rating
- 17+ Unrestricted Web Access
- © PIN Genie
With Family Sharing set up, up to six family members can use this app.