With ten resorts overlooking the crystal clear waters of the Caribbean Sea, Palace Resorts sets the standard in the five-star category and the all-inclusive luxury accommodations in Mexico and Jamaica.
The enhanced Palace Resorts mobile application will lead you into an elevated experience of comfort & service. All the information you need for an unforgettable vacation will be available at your fingertips. You will be able to request room service with the touch of a button. Schedule all your activities, book your spa services or reserve a table at world-class restaurants.
Download now and enjoy a new Palace Resorts experience.
* See schedule of daily activities and nightly shows at your hotel.
* Organize all your activities with your very own agenda.
* Pre Check-in.
* Request room service.
* Reserve your spa services or a table at the restaurants.
* View property maps.
Performance improvements and bug fixes
Ratings and Reviews
After a week using the app
Every app has glitches when it’s new and we have experienced a few. At first, we couldn’t register. But mid-way thru day2 it finally worked. We love the app for making dinner reservations. But we’ve had some glitches where we could not confirm the time the app gives us. Then today, our 8th of 15 days here, I had to dump and reload the app in order to make reservations. We have memberships with Palace, Hard Rock, and Paradise Village, PV. The Palace Resort, specifically Moon Grande, is our favorite. Amazing food, lots to do, excellent service. The beach here at Moon Palace has nice white sand but you wouldn’t want to swim in the heavy seaweed. The resort provides a bus to the other palace resorts on the hotel strip for day trips so we can enjoy the more typical Caribbean beaches. When at these other palace resorts, the all inclusive bracelet allows you to enjoy all the same amenities as if you were booked there. Wonderful vacation!
It’s not the app you got to worry about
It had many glitches, but it worked a lot of the times the map helped. The apps not the real problem it is the resort I’m not talking about the people that are working there. I’m talking about the people that are running it, It is a complet lie. I don’t know about other people, but I was sold on a complete lie a room with a view of the beach in the ocean and all these amenities but you get there and if you’re not part of their community and you’re not a diamond member, you can’t even go to one side of the pool that is mostly empty, because on the wrong side of the tracks I guess. It’s a joke is supposed to be exclusive it wasn’t exclusive sure you got room service, but it was cold. Most of the time,the food was good if you’re a wasted drunk. But the desserts were amazing but thy weren’t even made their. Shoot save your money and go get yourself a nice room for a quarter of the price and go out to dinner somewhere in town and have 1000 times better food. There food says authentic food but I have an a Mexican auntie and this was not all that.. I went there for a David & Tim show oh that was wonderful and amazing but the resort lied to us time after time after time they got my room wrong. They had to move us two day into our trip. Do not book a excursion through this place they lie believe me or don’t you’ll find out. If you don’t everything in writing, it will be a lie.
Every time it gets better!
This was our first stay at Beach Palace, but our sixth stay with Palace Resorts. Each time we stay at a different Palace resort, we find new things to love, but the level of service is always what makes our time at Palace perfect. From check-in to turn-down, each person we interact with is friendly, happy, professional and ready to make sure we have what we need. This trip we met Vincent, Rafael, Indra, Veronica, Alejandra, Carmen and so many others. Such wonderful people! We enjoyed the small boutique atmosphere of the resort, the restaurants, the spa (many times), the pool and beautiful beach with the bluest water. Lots of activities and lots of relaxation. Another perfect vacation. Thank you!
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- Palace Resorts, S.A. De C.V.
- 209.3 MB
- Requires iOS 12.1 or later.
- Requires iPadOS 12.1 or later.
- iPod touch
- Requires iOS 12.1 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
English, French, German, Japanese, Korean, Portuguese, Russian, Spanish
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References Infrequent/Mild Horror/Fear Themes Infrequent/Mild Medical/Treatment Information Infrequent/Mild Cartoon or Fantasy Violence
- © 2023 Palace Resorts
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