I order all the time. The app is incredibly slow. Coupon codes are “invalid” even though I get them in email and social media and local mailers. So I call. And order via phone. And tell them. Whoever does the app admin has to fix this app. I’m a loyal costumer but many ppl in this situation would just take business elsewhere. Shop managers and owners should have a major problem with this, they’re losing business.

I order Marks about once a week and have for awhile. This app is great when it works, remembers my previous orders, and is pretty quick but that’s about 10-15% of the time; the rest of it is messages such as “This store is currently not accepting online orders. This may be due to temporary technical difficulties or the store might not be open. Please try calling the store at (***)***-**** to place an order or try again later. Sorry for any inconvenience.” and non-responsive empty tabs in the app. I rarely write app reviews but it’s pointless to mention anything to a lower level employee who isn’t the developer, some stability would be great.

Despite my address being found in Google Maps for the past 2 years, this app still cannot find it which ultimately means I cannot use it for delivery or even pickup. The only way I can order is by calling them. They might as well just get rid of the app since they haven’t updated it in over 2 years. Very frustrating.

You can call your local Mark’s and order in about 39 seconds. It took 15 min to find the specials, build my pizza and complete the order...not worth the hassle. We love Mark’s Pizza and order from them way more than anyone else. We are a customer for life, just not with the app