Ticket to Okdesk

Business

Free · Designed for iPad. Not verified for macOS.

Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7. Try it and see how simple communication with support can be! Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America. Okdesk Ticket app allows you to: - Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support - Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text) - Monitor the status of your tickets - Attach files and photos of "malfunction" directly from your smartphone - Confirm the completion of a ticket or return it for correction - Rate the work of support team - Be aware of all the major changes related to your ticket We make Okdesk so that service companies and units could provide advanced world-class support!

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- Performance improvements

The developer, OBLACHNYE RESHENIYA, OOO, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .

  • Data Not Collected

    The developer does not collect any data from this app.

    Privacy practices may vary, for example, based on the features you use or your age. Learn More

    The developer has not yet indicated which accessibility features this app supports. Learn More

    Seller
    • OBLACHNYE RESHENIYA, OOO
    Size
    • 37.1 MB
    Category
    • Business
    Compatibility
    Requires iOS 14.0 or later.
    • iPhone
      Requires iOS 14.0 or later.
    • iPad
      Requires iPadOS 14.0 or later.
    • iPod touch
      Requires iOS 14.0 or later.
    • Mac
      Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
    • Apple Vision
      Requires visionOS 1.0 or later.
    Languages
    English and 4 more
    • English, Romanian, Russian, Spanish, Ukrainian
    Age Rating
    4+
    Copyright
    • © ООО "Облачные решения"