Oasis Hotels & Resorts

Name: Oasis Hotels & Resorts
Rating: 2 (81 reviews)
Author: Oasis Hotels & Resorts, S.A de C.V

Travel

Only for iPhone

Free · Designed for iPhone

81 Ratings
Ages

16+
Years
Category

Travel
Developer

Oasis Hotels & Resorts, S.A de C.V
Language

EN
English
Size

80.7
MB

iPhone

Welcome to the new Oasis Hotels & Resorts App. This is your showcase to a wide array of experiences for all your senses, which will help you easily plan your Cancun or Tulum vacation. Download now and get to know every detail of our fantastic all-inclusive hotels located in two of the hottest tourist destinations. Features: •Get to know everything about our hotels & resorts. •Find & book the best room options available. •Explore all restaurants & bars within our hotels. •Learn about the best deals and promotions. •Discover our limitless array of activities and shows. •Indulge yourself with our room service in just a few clicks. •Request exclusive guest services in an easy way. •Book your luxurious dinners in our haute cuisine restaurants. •Browse the treatments menu of our spa and book your relaxation moment.  OASISLOVESU

Ratings & Reviews

2.0

out of 5

81 Ratings

Buddy 2023
02/09/2023

Rip2023
We have stayed at many places in Mexico this Being the WORST for check in. Went 3 places before finding the correct “room” to check in for our reservations which took forever! No one would GET UP and show you where to go just go to the blue doors and there were many blue doors and nothing marked real well. Process was very slow and we came as a group with 3 rooms and not one room was near the next, not even close. One room needed 2 beds but were told to come back next day and they would try to move them. Went to eat and food was good. Our 2 servers were great! Would be nice to have map of layout but we were told everything is only on line. If you have any disability this is NOT the hotel for you. Many others that work better. Very disappointing first day.
Buddy 2023
02/09/2023

Rip2023

We have stayed at many places in Mexico this Being the WORST for check in. Went 3 places before finding the correct “room” to check in for our reservations which took forever! No one would GET UP and show you where to go just go to the blue doors and there were many blue doors and nothing marked real well. Process was very slow and we came as a group with 3 rooms and not one room was near the next, not even close. One room needed 2 beds but were told to come back next day and they would try to move them. Went to eat and food was good. Our 2 servers were great! Would be nice to have map of layout but we were told everything is only on line. If you have any disability this is NOT the hotel for you. Many others that work better. Very disappointing first day.
TERRIBLE SERVICE - don’t waste your money
06/20/2021

MommersMurphy
This was the worst hotel I have ever stayed at. The employees were extremely rude and completely incompetent. They will lie like second nature. The dude at the front wearing a mask, face shield and glasses said it takes 24 hrs to get your C19 results back and had my family of 6 panicked bc we wanted to go home so badly we paid 300$ to get them offsite and then I found out the results come back in 2 hrs. Check in was atrocious. The FOOD WAS INEDIBLE. It was the nastiest food I have ever had in my life. The drinks were watery, water smelled like sewer, the bathrooms were full of vomit. Cigarette butts were EVERYWHERE. This app NEVER worked. No blankets. The mattress was brown. The employees were so rude.
TERRIBLE SERVICE - don’t waste your money
06/20/2021

MommersMurphy

This was the worst hotel I have ever stayed at. The employees were extremely rude and completely incompetent. They will lie like second nature. The dude at the front wearing a mask, face shield and glasses said it takes 24 hrs to get your C19 results back and had my family of 6 panicked bc we wanted to go home so badly we paid 300$ to get them offsite and then I found out the results come back in 2 hrs. Check in was atrocious. The FOOD WAS INEDIBLE. It was the nastiest food I have ever had in my life. The drinks were watery, water smelled like sewer, the bathrooms were full of vomit. Cigarette butts were EVERYWHERE. This app NEVER worked. No blankets. The mattress was brown. The employees were so rude.
Go somewhere else
07/31/2021

wodidkrirj91938575
Everything you are reading is true. We chose the most expensive rooms on the beach. Everything is a hassle. Warning. The beautiful marble floor is a death trap. We came back to our room and the refrigerator was defrosting. The water leaked on the floor and down my wife went, breaking her toe. There are so many bad things to talk about but I want to tell you about the good. Management was very apologetic and was doing everything in their power to make things right. Yes no one knows what they are doing and I think the staff knows that but they are working hard to make things right. You just need to let them know.
Go somewhere else
07/31/2021

wodidkrirj91938575

Everything you are reading is true. We chose the most expensive rooms on the beach. Everything is a hassle. Warning. The beautiful marble floor is a death trap. We came back to our room and the refrigerator was defrosting. The water leaked on the floor and down my wife went, breaking her toe. There are so many bad things to talk about but I want to tell you about the good. Management was very apologetic and was doing everything in their power to make things right. Yes no one knows what they are doing and I think the staff knows that but they are working hard to make things right. You just need to let them know.
Will not recommend
06/27/2024

Geos r FY al s
Second time we visit Cancun. What was good? the night shows, Coffee & You and breakfast at Bites Food Hall. What was wrong? Every meal was tasteless and cold at Las Palmas and La Hacienda. We were given a dirty room with a tub that had rust all over the tub floor and when they finally changed us the other tub was clogged. Broken sink, broken iron, broken closet and even worst costumer service because front desk people seemed to be annoyed by everything, almost makes you feel like they are doing you a favor and not a paid service. Worst family vacation. However, go visit the mall La Isla and have lunch at La Parrilla, we went there twice.
Will not recommend
06/27/2024

Geos r FY al s

Second time we visit Cancun. What was good? the night shows, Coffee & You and breakfast at Bites Food Hall. What was wrong? Every meal was tasteless and cold at Las Palmas and La Hacienda. We were given a dirty room with a tub that had rust all over the tub floor and when they finally changed us the other tub was clogged. Broken sink, broken iron, broken closet and even worst costumer service because front desk people seemed to be annoyed by everything, almost makes you feel like they are doing you a favor and not a paid service. Worst family vacation. However, go visit the mall La Isla and have lunch at La Parrilla, we went there twice.

We update our app regularly to provide you with a better experience. This version includes performance enhancements, speed optimizations, and minor bug fixes to ensure your stay with Oasis is perfect.

Version 9.61

18h ago

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