Chrome River 4+

This app is great. It is a quick and easy way for employees with credit cards to upload receipts and create expense reports in the go, but it is the same as the web version and often is harder to navigate as there is less visibility. The only other downside along with visibility and navigation is the camera feature. Sometimes it takes a while for the picture/receipt to upload and attach to a credit card transaction. Also we have had issues where the allocation or job number does not populate when assigning a designated allocation to a specific transaction.

All in all it works as needed.

Horrible. Unable to perform the simplest of actions, e.g. adding a line item to a report, because the app either freezes, or drag-and-drop doesn’t function properly, or you cannot select the checkboxes of individual line items, or...you get the point. When all of the fields for an expense are filled in, neither the Save NOR the Cancel buttons do anything — the app just stares blankly back at you, as if you have all day to enter 3 trivial expenses. If you press buttons in a sequence that it doesn’t expect, it balks at you, forcing you to close and reopen the app (which I’ve already done about 25 times in an hour, for just 2 reports with a mere handful of expenses that should have taken me 3 minutes each). Couple this with my complete inability to log into CR from ANY browser with my new, company-issued laptop using the SAME credentials as the iPad (whose login works just fine, but that’s the ONLY thing that works consistently), and all the ingredients are present for a train wreck in slow motion. As a former software engineer, I know when an app is a victim of poor testing, and this is definitely one of them. Save yourself the aggravation and switch to Concur.

The dropdown with list of options shifts slightly when I go to make a selection. The net result is a regularly make the wrong the selection because what I think I’m clicking on turns out to be something else. As opposed to a halo feature (where just using it brings me joy), this subtle issue is a horn feature because it brings me frustration and dread. Hopefully not a big thing to address…