GPS Location Tracking is now available from the Communicator App! You can now see the location of your staff in the field directly on the Live Map in the IMS Dispatch Queue. If you would live to join the early adopter group for Location Tracking, reach out to your Customer Success Manager!

Added the ability to view and manage secondary forms that have been added from the web platform. Secondary forms can now be added on the fly from the IMS Dispatch Queue, and managed here on the Communicator Application.

Added support for Localization on the Communicator App! Now, you will be able to view the app in your preferred language, date, and time settings.

Fixed an issue that was causing additional task notifications to be sent.

1.Polling is now available within Chat! From any chat, send a poll to gather feedback and information from your teams.

Fixed an issue that was preventing incidents from syncing with the server.

1. Activity Log is now available for Communicator! Easily view and manage Activities using the Simple View on Communicator. 2. You can now change the request type to show the updated request type. 3. Associated Person is now available on Request Tracker! 4. Receive Task notifications from other facilities to stay informed of all tasks and their status. 5. Updated software libraries for better app performance. 6. Miscellaneous bug fixes.

1. Fixed an issue that was preventing initialization on login. 2. Fixed an issue where the Delete button was showing for records that were already deleted.

1. Added notifications for Requests. 2. Added the ability to link Requests to Incidents and vice versa. 3. When user permissions are changed, a push notification is sent to the app to prevent unauthorized access. 4. When the Install Authentication password is changed, the user will need to re-enter it to prevent unauthorized access. 5. Updated the First and Last Name of users when the device is logged out. 6. Updated software libraries for better app performance. 7. Miscellaneous bug fixes.

1. Fixed an issue that was causing the incorrect country code for phone numbers to be displayed. 2. Added support for SSO for a subset of users. 3. Updated the First & Last Name when the facility or event is changed from the device. 4. Miscellaneous bug fixes.

1. Fixed an issue that was causing image files to be corrupted when added to a record. 2. Miscellaneous bug fixes

1. Single Sign On has been added as a login option for the Communicator app! If your organization uses SSO, you can now easily sign in through your portal and access the Communicator App. 2. Miscellaneous bug fixes.

1. You can now change the incident type in Simple and Advanced view. After changing the incident type, any fields that are present on both forms will be copied. 2. Now when an incident type has Auto Create and Link configured, you will be able to add the additional incidents directly from the app. 3. From the quick actions for Requests, you can quickly link a record and view the linked records. 4. Updated the transitions throughout the app for a smoother user experience. 5. Miscellaneous bug fixes.

Fixed an issue that was preventing assigned tasks from appearing in the Task list.

1. Add and Edit Tasks and Requests in Advanced View to see the full details. 2. Receive push notifications for your tasks in both online and offline mode. 3. Quickly add an Associated Person from the Incident Queue. 4. Quickly update the status of a Request or add a photo from the Request Queue. 5. Log users out when the device ID is reset from the web. 6. View the details of an incident reported in another facility. 7. Miscellaneous bug fixes.

Miscellaneous bug fixes.

1. Unified the experience between web and device users by utilizing the same configuration for adding an Incident or Request when in Simple view. 2. Fixed an issue that was preventing due dates from being added to a Request. 3. Miscellaneous bug fixes

1. View and Edit the Event Details 2. View Task and Request stats on Advanced View Home page 3. New experience for adding Requests in Simple View 4. Manage linked records for Incidents 5. Clear messages and require first and last name when logging into the next event 6. Access on-fly actions from the Incident details page 7. Manage comments from the Incident queue 8. Save Associated Person details when saving a draft of an incident 9. Updated software libraries 10. Miscellaneous bug fixes

1. Fixed an issue that was preventing notifications from loading. 2. Miscellaneous UI improvements.

Introducing the new Communicator experience! Report Incidents, Requests and Tasks using a streamlined interface. The Simple View is a simplified workflow for reporting and managing records. The Advanced View allows you to report more in-depth information. Access the Event Details, Event Attachments, Announcements, and Notepad in one place. Manage your team and their incidents from the Team Manager. Chat with other users, groups and devices while in the field. Available in Light and Dark mode.

1. Fixed an issue that may prevent the Data Downloading process from completing successfully. 2. Fixed a crash that was occurring on specific device models.

1. Updated chat permissions to align with the account chat permissions. 2. Miscellaneous bug fixes.

Added support for Data Merge with incidents which now merges the incident details from all changes made by users. Users will no longer overwrite data from blank fields when updating incidents.

1. Fixed a few minor issues that were causing the app to crash. 2. Fixed the label color of the Search field to be more legible on the Incident, Request, and Task queues.

Fixed an issue that was preventing attachments from not fully uploading to the server.