The app has way too many on screen pop up tips and alert boxes. Many of which either repeat even after you have closed them or you are unable to close them at all. Try writing a narrative for a patient in a window that only shows 1 line because the glaring yellow pop up will not close. Maybe the app isn’t designed properly for an iPhone. Besides these issues the app is incredibly difficult to use for both skills and patient contacts. Better off using an excel spreadsheet or paper. I was told by other students that it worked great initially but as it has evolved it’s only gotten worse. Good luck! YMMV
Oh my, it’s a real bummer to hear from you like this. Before I address your technical concerns, it seems that a friendly reminder is necessary. App reviews are not a forum for support. All messages are reviewed by Apple before they’re published, which makes them a lot slower than a normal support channel. App reviews are for people who don’t get the help they’re seeking. I think you’ll be pleased to know that we’re available via the Help screen in the app, email, phone, or even Zoom—for free.EMCE has a small team and we take pride in our work and our ability to respond to requests quickly (within 1 business day). We hope that this will encourage our users to treat us with the same respect as any peer, preceptor, or patient. We’ve found that the most professional folks are able to ask for help when they need it, and provide constructive criticism instead of lax opinions.Regarding the narrative editor: tap anywhere in the patient summary box at the top of the screen. See how it collapsed into one line and now you’ve got more room to type? I hope that helps in the short term.EMCE was designed to support mobile devices first for most cases. Narratives, by their very nature, are not. Long form text is always easier to manipulate on a larger screen with a hardware keyboard. Since EMCE is also available for macOS and on the web, we know of many students that use their phone for everything but their narratives.Still, we agree there may be room for improvement.The “glaring yellow popup” isn’t a popup at all. It’s a warning notice to remind students not to enter a patient’s personal identifying information into their narrative text. We call this out explicitly because such information is protected by law. If you start typing a narrative and it consumes more than the available space on screen, any notices scroll out of view so they’re not in your way. The text editor toolbar remains, and our next release will improve this so it consumes less space on mobile devices.Yes, we do provide some on-screen help within the app. People learn in lots of different ways and not everyone receives the same training. The purple “pro tips” are intentionally present for first-time users who just want to get started immediately, without having to read a manual. Most of these can be hidden permanently by tapping the 👁️-with-a-slash button on them. Some moderately important notices can only be hidden temporarily. If there’s a particular notice (or more than one) that you find bothersome, let us know the specifics, and we’ll take a closer look.We would also welcome more specific details about what you find “incredibly difficult” about entering skills and patient contacts within EMCE, and what you think would make it better…just not here…an email to requests@emce.help would be great. 😅Cheers!
