rmAppSuite Pro 4+

Property Management On The Go

LCS

Designed for iPad

    • 2.6 • 87 Ratings
    • Free

Screenshots

Description

Rent Manager’s intuitive, fully integrated rmAppSuitePro provides maximum efficiency and productivity by giving you mobile access to your property management portfolio.

Rent Manager’s rmAppSuite Pro provides the speed, efficiency, and maximum productivity you need to keep your property management operation on the go. Sleek, intuitive navigation guides you through the app quickly and easily from one task to the next. rmAppSuite Pro is completely integrated with your Rent Manager database so you never miss a beat, wherever and whenever you’re logging in.


Features:

• Connect to your Rent Manager database while in the field

• Review and update prospect, tenant, owner, and vendor information

• Track and process tenant payments

• Add new violations and escalate existing violations

• Complete maintenance inspections, services issues, and metered utility readings, including photos and notes

• Communicate with contacts via rmVoIP or text messaging within the app


Easily find the contact you’re looking for with access to tenants, prospects, owners, or vendors—all searchable via a wide variety of search items, including address, email, license plate number, etc. Once selected, you can view complete profile information including: User Defined Fields, ownerships, transaction history, and contact information. Add History/Note items directly from the field; submit maintenance tickets; accept and apply payments via credit card, ACH, cash, or ePay; and so much more. You can also utilize the voice-to-text capabilities of your smart phone to take notes.

Your favorite Rent Manager apps received a complete overhaul to best fit your needs. Conduct inspections on-the-spot, from beginning to end; take pictures and set statuses from the field; create new service issues and send reports to owners and tenants right from your device. Never miss a beat and add violations the moment you come across them at your properties—your actions are reflected instantly in RM12 with the push of a button, making sure that every detail is logged along the way. You can also attach photos to History/Notes, contact images, bills, and more, with one simple step.

Entering utility meter readings has never been easier. Simplify billing tenants for their utility usage by using rmAppSuite Pro to record meter readings for utility consumption while in the field. If your meters have a barcode, you can use your device’s camera to scan and identify the meter. When you enter usage data for each meter, the app displays previous readings, allowing you to easily spot irregularities.

New! Take advantage of Rent Manager’s extensive Violations feature while working at your properties. Easily add new violations to a tenant’s account, along with supporting photos and notes directly from the app. You can also access existing violations, escalate them as needed, and calculate the associated charges.

Technicians can quickly document all maintenance work completed on-site via their device and automatically make the appropriate updates to your RM12 database. Create parts/labor records for items that need to be charged back to the tenant or take pictures to document work completed.

Creating and receiving text messages to and from your clients using the app is intuitive. Service technicians can contact tenants to let them know they are on their way, or quickly text an owner the result of an inspection. All text messages are saved directly to the Text Messaging Center for maximum security.

rmAppSuite Pro is integrated with rmVoIP!* Make and receive phone calls as if you're in the office. Service technicians and inspectors can call tenants without sharing personal phone numbers and all phone calls are logged and tracked within RM12. *rmVoIP contract is required.

NOTE: To use any of the rmAppSuite Pro apps, you must be a current Rent Manager Online customer.

What’s New

Version 1.43

• Various fixes and improvements

Ratings and Reviews

2.6 out of 5
87 Ratings

87 Ratings

AlmaTheGoddess ,

Needs a bit more work

Love the app. Had to take the courses and it helped in understanding how it works better. There are some things that take too many steps(inspections and filtering for service orders), but at least they work.
However, the 2 that need some major updates when working in the field are: First the ability to edit contact information. Example: tenant changed number, had to knock on door to get in contact with tenant, and when they give you the new number you can’t modify it until you get back to the office.

The second is Assets. Why can’t the asset be added through app? It would improve accuracy when installing new appliances to do it while in the unit, and not wait to get to the office if the techs are installing several appliances into several units.

Developer Response ,

Hi AlmaTheGoddess, thank you for your review.
We would like to learn more about the two updates mentioned above: contacts and assets. Please contact us at ios-rmrdev@lcs.com so we can look into this further. Thanks!

Ahobbitmatts ,

Worthless

If you would like a program that is unintuitive to the extreme, you have found it. Their computer program interface designer must have never heard of a user interface before. To simply add a bank account(the most basic component of tracking rental finances) takes 37 steps. Yes. 37. Mint is a FREE app that can follow every penny of your personal finance, categorize it, track it, and compare a numerous host of data points for spending and earning in real time with updates and automation that is exceptional and it is a two step process to add your bank info. This garbage costs $550 to start and $150 a month and you have to MANUALLY IMPORT EVERY TRANSACTION FROM YOUR BANK and then YOU have to categorize it, YOU have to track it, YOU have to navigate their archaic nearly MS-DOS level program with the least important things as the easiest to access and the most important things buried in sub-menus, buried in sub-pages and hidden in the most non-intuitive places imaginable. This may be the best example in modern times of how not to design a user friendly program. Even to enter rent manager’s program on a Mac you have to use a janky Microsoft program called “remote access” which basically puts you into a laggy Windows program on your Mac. It’s a complicated and hideous process which is exactly what you were trying to avoid when you bought your Mac. Welcome to endless frustration and useless features as the “highlights” of this garbage you just purchased.

Developer Response ,

Hi Ahobbitmatts, We would like to learn more about your setup to see how we can streamline your processes. There are multiple ways to automate many of the items mentioned above, including bank information, as well as customizing the program to quickly navigate directly to the feature you are looking to use. It also sounds like you are running on an older version of Rent Manager. Please contact us at salesinfo@rentmanager.com so we can get you in touch with your sales representative to learn more. Thanks!

Commercial PM ,

What happen?

The old version allowed me to see my tenants ar balance in the field. Where did that go? We are a commercial pm company so using RM has always been a mixture of good and bad. Really frustrating that they have not created more “commercial “ aspects or ability to delete the residential lingo. We’ve stuck with RM since our inception in 2019 but due to the full-residential platform, and their customer service team not understanding the commercial aspects of pm needs, it maybe time to move to a true “commercial property management” software platform which generates professional commercial reports.

Overall you should be able to edit RM defaults for the ability to truly customize all aspects of the system to meet your needs. We don’t need any of the residential components but can’t delete or hide it because it’s a default.

Great in the beginning but we’ve outgrown the simplicity of RM.

Developer Response ,

Hi Commercial PM, If you are looking for transactions, balance, or allow someone to make a payment in the field, the information can be found under the tenant's contact record. We are also continuously making updates to the app and reference requests from our property managers for our monthly product releases. Please continue to let us know what specific commercial management features you would like added into the app using our feature request form here: https://www.rentmanager.com/featurerequest.

App Privacy

The developer, LCS, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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