Gina's Platform

Name: Gina's Platform
Rating: 3.1 (46 reviews)
Author: Gina's Platform, LLC

Beauty & Wellness Transact

Free · Designed for iPad

46 Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Gina's Platform, LLC
Language

EN
English
Size

73.1
MB

Gina's Platform is a FREE business management and marketing software for business owners as well as a platform for clients to find and book appointments for health, wellness, and beauty services.

Ratings & Reviews

3.1

out of 5

46 Ratings

Looks Promising
06/10/2022

Ashlet02
This app looks like its perfect for any beauty type salon. There are some bugs that need to be worked out. I need an easy way to turn off the feature of charging the credit card processing fee to the client. I haven’t been able to do that so I book clients through this app but check them out somewhere else. This makes my prices appear off and random since the fee is added to the online price.

Developer Response
Thank you for the feedback! It is most appreciated and will be of great use in our efforts to continuously improve the user experience on Gina's Platform. If you think of anything else worth mentioning, please do not hesitate to reach out to support@ginasplatform.com with any questions, comments, or concerns that we may be able to assist with.
Looks Promising
06/10/2022

Ashlet02

This app looks like its perfect for any beauty type salon. There are some bugs that need to be worked out. I need an easy way to turn off the feature of charging the credit card processing fee to the client. I haven’t been able to do that so I book clients through this app but check them out somewhere else. This makes my prices appear off and random since the fee is added to the online price.
Developer Response 07/26/2022
Thank you for the feedback! It is most appreciated and will be of great use in our efforts to continuously improve the user experience on Gina's Platform. If you think of anything else worth mentioning, please do not hesitate to reach out to support@ginasplatform.com with any questions, comments, or concerns that we may be able to assist with.
NOT barber approved
03/20/2023

KKensek
This app has so many issues. This is NOT good for barbers who take a lot of DAY OF appointments. It’s slow, it crashes ALOT, the SMS text reminding feature fails, whenever a client cancels and requests a new date it does not alert you of the newly requested date just the cancellation. The chip reader they offer stopped working 3 months into my usage and it has taken their S3 development team MORE than 3+ months to come out with an app update to fix this. Being told “QR/text” payments are the new way. Customer service is only done by email which is extremely frustrating. Overall, for the small business owner reading this just seek another system that will hit all the marks because this one won’t.

Developer Response
Thank you for the feedback! It is most appreciated and will be of great use in our efforts to continuously improve the user experience on Gina's Platform. The chip reader issue was resolved in late April and we would love for you to give the software a second chance. I see that we refunded the cost of the reader. Could you please reach out and confirm that you received that? We do offer several payment options including QR/Text/Email payments that allow your client to pay from their device, and have just added card on file as an additional option. This option also allows you to enforce your cancellation and late fee policies. It is true that our help desk communicates through emails when you create a tech support ticket. However, we also work with users individual via phone call, text, and customized/personalized training videos when needed.
NOT barber approved
03/20/2023

KKensek

This app has so many issues. This is NOT good for barbers who take a lot of DAY OF appointments. It’s slow, it crashes ALOT, the SMS text reminding feature fails, whenever a client cancels and requests a new date it does not alert you of the newly requested date just the cancellation. The chip reader they offer stopped working 3 months into my usage and it has taken their S3 development team MORE than 3+ months to come out with an app update to fix this. Being told “QR/text” payments are the new way. Customer service is only done by email which is extremely frustrating. Overall, for the small business owner reading this just seek another system that will hit all the marks because this one won’t.
Developer Response 06/01/2023
Thank you for the feedback! It is most appreciated and will be of great use in our efforts to continuously improve the user experience on Gina's Platform. The chip reader issue was resolved in late April and we would love for you to give the software a second chance. I see that we refunded the cost of the reader. Could you please reach out and confirm that you received that? We do offer several payment options including QR/Text/Email payments that allow your client to pay from their device, and have just added card on file as an additional option. This option also allows you to enforce your cancellation and late fee policies. It is true that our help desk communicates through emails when you create a tech support ticket. However, we also work with users individual via phone call, text, and customized/personalized training videos when needed.
Barber Approved
04/14/2020

kd7506
It’s honestly the best app for professionals. Finally, an app with the right layout and theme. I also got a card reader for free with it. The money always ends up in my bank account quickly. It is the easiest and most user friendly for booking appointments. My clients like it too. All in all I would recommend this app to anyone looking to manage their business.

Developer Response
We appreciate your candid feedback, kd7506. Our user’s input is vital to our ability to develop a product that ultimately makes their lives easier. We value you as apart of our Gina’s Platform community.
Barber Approved
04/14/2020

kd7506

It’s honestly the best app for professionals. Finally, an app with the right layout and theme. I also got a card reader for free with it. The money always ends up in my bank account quickly. It is the easiest and most user friendly for booking appointments. My clients like it too. All in all I would recommend this app to anyone looking to manage their business.
Developer Response 06/09/2020
We appreciate your candid feedback, kd7506. Our user’s input is vital to our ability to develop a product that ultimately makes their lives easier. We value you as apart of our Gina’s Platform community.
Likely promising but currently buggy
09/04/2024

Kat zzzzzzz
Tried to sign up as a client - went to read Ts&Cs and it wiped all my info. Then went to book an appointment and it wiped out appointment type. Then tried to book flexible and it might have sent a message to the person I picked. But not sure. My frustration level has been exceeded and I’ll resort to the phone…
Likely promising but currently buggy
09/04/2024

Kat zzzzzzz

Tried to sign up as a client - went to read Ts&Cs and it wiped all my info. Then went to book an appointment and it wiped out appointment type. Then tried to book flexible and it might have sent a message to the person I picked. But not sure. My frustration level has been exceeded and I’ll resort to the phone…

Improved load times and BlueTooth compatibility.

Version 10

03/19/2025

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Diagnostics