When I first started using this app, it wasn’t that great but it was good. To be a free app, there’s limitations. So I purchase the “UPGRADE” for ONE YEAR which cost me almost $30 and it eliminated the ads and also it gave me the multi cameras. Everything was well, every other day could have a disconnection but could be fix nonetheless. When this app gave me the option to upgrade to the “AtHomePRO” everything started to go wrong!!! I all of the sudden stopped working. I didn’t have the “so call” features I supposedly had to have. Long short story, I got in contact with the worthless “customer service support” and they could not answer my main question, which is why they stopped my features?? I even sent them the receipt from Apple proving that I purchase there iCloud services and other features. Never got an answer. They only answer me with things that can be found in their website Q&A. Totally dissatisfied and disappointed. They seem to be somewhere in Asia, you may know what to expect from these people!! Is better to look elsewhere like Alfred or Anything’s. They sure help you out and CARE about you. SAFE YOUR MONEY AND TIME!!

The latest app update v-5.1.0 moved access to motion triggered video and defaults to a time line bar video. Update (in app purchase) to allow high definition and other options does not work. Contacting the developer via the website results in no response. Perhaps because this is a Chinese developer and the numerous lockdowns occurring in China now, however this has been a ongoing issue for years, the program has not respond to upgraded resolution most of the time.

Works perfect for what I needed it for. Traveling with my pup and couldn’t use my Furbo in a hotel. So installed the AtHome app on my Mac and this one on my phone. Didn’t have to pay a dime, but still works great with some ads here and there, which I don’t mind since they’re not that intrusive. Connection works even faster than my Furbo with almost instantaneous transmission of my voice to the Mac or sound from my Mac, much faster than Furbo. And it takes seconds to establish a connection, too. I didn’t realize at first that I had to get the “pro” app for the phone and was hesitant to download it thinking that I’d have to pay for it, but turned out all the basic functions work great on the basic version and the premium just gives you cloud storage. Recommended.

I really believe this is or has the potential to be one of the best security camera app but I’m not sure if the new update is causing the issues I’m facing. Even though I have paid service and a schedule time for recording, there is nothing there when I check to see the clip. I will see it in the time lapse of the day but nowhere else. Also the time lapse only recorded the first day I installed it.Sometimes I’ll see the alert videos but when I check back they disappeared somehow. I have been using this app long before they released the pro version and have tried a few others. My conclusion is, this is the best app for affordable security even at the free level.Please fix it as you have many supporters.