Airalo: eSIM Travel & Internet

Name: Airalo: eSIM Travel & Internet
Rating: 4.6 (91369 reviews)
Author: Airalo

Affordable, global connection

Only for iPhone

Free · Designed for iPhone

91K Ratings
Ages

13+
Years
Category

Travel
Developer

Airalo
Language

EN
+ 49 More
Size

253.9
MB

iPhone

Find eSIMs for 200+ countries and regions around the world Stay connected wherever you travel. With an Airalo eSIM (digital SIM), you can connect like a local in 200+ countries and regions worldwide. Install an eSIM and get online in minutes. No roaming fees — just easy, affordable, global connectivity. What is an eSIM? An eSIM is an embedded SIM card. It's built into your phone's hardware and functions like a physical SIM. But it works 100% digitally. Instead of dealing with a physical SIM card, you can purchase an eSIM, install it on your device, and instantly connect to a mobile network at your destination. What is an Airalo eSIM plan? An Airalo eSIM plan gives you access to mobile data, call, and text services. You can choose a prepaid local, regional, or global eSIM plan to get online in 200+ countries and regions worldwide. Simply download an eSIM, install it on your device, and connect to a mobile network when you arrive at your destination! How does it work? 1. Install the Airalo app. 2. Purchase an eSIM plan for your travel destination. 3. Install the eSIM. 4. Turn on your eSIM and connect to the internet upon arrival. Available for 200+ countries and regions, including: - United States - United Kingdom - Turkey - Italy - France - Spain - Japan - Germany - Canada - Thailand - Portugal - Morocco - Colombia - India - South Africa Why Airalo? - Stay connected in 200+ countries and regions. - Install and activate an eSIM in minutes. - Affordable eSIM plans with no hidden fees. - Choose from local, regional, and global eSIMs. - Call, text, and access data with a Discover+ global eSIM. Why travelers love eSIMs: - Easy, affordable, instant connectivity. - 100% digital. No need to fuss with physical SIM cards or Wi-Fi devices. - No hidden fees or surprise roaming charges. - Store multiple eSIMs on a single device. - Add and switch eSIM plans on the go. eSIM FAQ What does an Airalo eSIM plan come with? - An Airalo package comes with data (e.g., 1GB, 3GB, 5GB, etc.) valid for a specified time period (e.g., 7 days, 15 days, 30 days, etc.). If you run out of data or your validity period expires, you can top up your eSIM or download a new one right from the Airalo app. How much does it cost? - eSIMs from Airalo start from US$4.50 for 1GB of data. Does an eSIM come with a number? - Some eSIMs, including our Global Discover+ eSIM, come with a phone number so you can call, text, and access data. Check your eSIM's description for details. What devices are ready? - You can find a regularly updated list of eSIM-compatible devices at this link: https://www.airalo.com/help/about-airalo/what-devices-support-esim Who is Airalo best for? - Anyone who travels, whether it's for business or vacation. - Digital nomads who need to stay connected to work while abroad. - Crew members (e.g., seafarers, flight attendants, etc.) who need to stay connected while they travel. - Anyone who wants an easy and affordable data alternative to their home network. Can I use my SIM card at the same time? Yes! Most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (but remember, they'll be subject to roaming fees). Happy travels! – Learn more about eSIMs and Airalo: Airalo Website: www.airalo.com Airalo Blog: www.airalo.com/blog Help Center: www.airalo.com/help Join the Airalo community! Follow @airalocom on Instagram, Facebook, TikTok, Twitter, and LinkedIn. Privacy Policy www.airalo.com/more-info/privacy-policy Terms & Conditions www.airalo.com/more-info/terms-conditions

Ratings & Reviews

4.6

out of 5

91K Ratings

It’s great to be connected!
03/15/2023

fred83838
I bought a new iPhone SE last fall and my physical sim from my old phone was fighting with an eSIM that I must have downloaded from my carrier so I had no phone service. I went to my service provider to find out what was wrong and they reinstalled the eSIM and told me to wait 24 hours for it to become active. 24 hours later there was no change. I ended up removing my SIM card and I now had a phone that worked. That got me interested in eSIMs since I saw ads about using them in other countries. I had a trip to Australia and New Zealand coming up but still wasn’t sure they would work. None of my traveling friends used them.After being in Australia for 5 days living on public WiFi and trying to do Geocaching Adventure Labs I decided $14 wasn’t too much to lose so when I got to New Zealand I signed up and downloaded my first eSIM. It installed right away and after turning a few things on or off I was ready to go. When we got back to Australia for a few days I bought the Australian eSIM which I should have done right away. I was traveling with 4 other people and became the go between since I was the only one connected. I told them next time we take a trip we will all have an eSIm. I have a trip to Switzerland coming up and my husband will be getting a new iPhone so he can have an eSIM too and be connected.
It’s great to be connected!
03/15/2023

fred83838

I bought a new iPhone SE last fall and my physical sim from my old phone was fighting with an eSIM that I must have downloaded from my carrier so I had no phone service. I went to my service provider to find out what was wrong and they reinstalled the eSIM and told me to wait 24 hours for it to become active. 24 hours later there was no change. I ended up removing my SIM card and I now had a phone that worked. That got me interested in eSIMs since I saw ads about using them in other countries. I had a trip to Australia and New Zealand coming up but still wasn’t sure they would work. None of my traveling friends used them.After being in Australia for 5 days living on public WiFi and trying to do Geocaching Adventure Labs I decided $14 wasn’t too much to lose so when I got to New Zealand I signed up and downloaded my first eSIM. It installed right away and after turning a few things on or off I was ready to go. When we got back to Australia for a few days I bought the Australian eSIM which I should have done right away. I was traveling with 4 other people and became the go between since I was the only one connected. I told them next time we take a trip we will all have an eSIm. I have a trip to Switzerland coming up and my husband will be getting a new iPhone so he can have an eSIM too and be connected.
Airalo: After Over a Year
06/07/2023

Kissycatkitten
As an early adopter and huge advocate of Airalo, I thought it was finally time to share my thoughts. Compared to when the app first came out, it is much less buggy and works more seamlessly. I would say in 2023, 5/7 times data works and 3/7 times data works flawlessly or well. The customer service team used to be amazing and tight knit a year ago, now it’s very slow and difficult to receive help. They return to you a week or more later with an attitude when you no longer need their help and just want a refund because your E-sim completely would not work (most people only vacation for that long or at least need help within that period. I’m not going to wait a over week to access my 1-3 gb of data). Obviously, this process is something that has limitations based on your phone and isn’t an easy feat to start with but I definitely don’t rely only on Airalo anymore, T-Mobile or Google Fi provide strong alternatives. The prices can be a bit steep compared to local plans when you look at buying more than 5 gb of data but it offers convenience. They have a lot of options for countries but would love to see more options per country. This app at the time revolutionized things, now it’s just an average offering on the marketplace. Definitely disappointed in how things have been trending recently. Still use this app when in a pinch but it often doesn’t work as I expect and I hope it turns around soon. Keep in mind it does not work if you have a network locked phone.

Developer Response
Hi there!We're sorry to hear that you've been experiencing issues with the app. We appreciate your feedback and are constantly working to improve our service. We apologize for any inconvenience caused by our customer service team and we assure you that we are taking steps to improve the response time. In any emergency, please send us a chat message through your App or our website - we will help you as soon as possible. That is the fastest way to reach us. We hope you will give us another chance and look forward to serving you better in the future.
Airalo: After Over a Year
06/07/2023

Kissycatkitten

As an early adopter and huge advocate of Airalo, I thought it was finally time to share my thoughts. Compared to when the app first came out, it is much less buggy and works more seamlessly. I would say in 2023, 5/7 times data works and 3/7 times data works flawlessly or well. The customer service team used to be amazing and tight knit a year ago, now it’s very slow and difficult to receive help. They return to you a week or more later with an attitude when you no longer need their help and just want a refund because your E-sim completely would not work (most people only vacation for that long or at least need help within that period. I’m not going to wait a over week to access my 1-3 gb of data). Obviously, this process is something that has limitations based on your phone and isn’t an easy feat to start with but I definitely don’t rely only on Airalo anymore, T-Mobile or Google Fi provide strong alternatives. The prices can be a bit steep compared to local plans when you look at buying more than 5 gb of data but it offers convenience. They have a lot of options for countries but would love to see more options per country. This app at the time revolutionized things, now it’s just an average offering on the marketplace. Definitely disappointed in how things have been trending recently. Still use this app when in a pinch but it often doesn’t work as I expect and I hope it turns around soon. Keep in mind it does not work if you have a network locked phone.
Developer Response 06/12/2023
Hi there!We're sorry to hear that you've been experiencing issues with the app. We appreciate your feedback and are constantly working to improve our service. We apologize for any inconvenience caused by our customer service team and we assure you that we are taking steps to improve the response time. In any emergency, please send us a chat message through your App or our website - we will help you as soon as possible. That is the fastest way to reach us. We hope you will give us another chance and look forward to serving you better in the future.
Useful with some quirks
08/28/2023

Ria.DJ
Update: Airalo has gotten back to me with some suggested items such as a global SIM which can be used. I’ll try them out. I’ve used this on two trips so far, one to Germany and another to Japan (I live in the US). iPhone 14 pro max has no sim slot so I’m stuck using eSIMs. The good is that you will get data connectivity. I had no problems activating the eSIM and using them. Everything worked ok and even my US provider worked via cellular data. Pricing is ok. Not great but ok. But this app has an appeal to those who want an easy on-ramp to getting connected to many countries. Now the quirks. In Tokyo Japan it connected only at 4G. Not even LTE, but 4G, as in 3G that is labeled as 4G. This was with SoftBank. That’s fine for google maps and other stuff but it’s not very fast. The other eSIM app I used, Ubigi connected via 5G and was pretty fast. You don’t get a native in country sim in some cases. This mostly won’t matter but it could mess with geofencing and geolocation via IP. For example in Japan my eSIM was from Singtel and as such some apps thought I was in Singapore. In Germany it used a SIM from Play (Poland) and some apps thought I was in Poland. The final quirk is that for each country you need to install the eSIM. Some apps like Ubigi just let you install one eSIM and just add in data packs. This one you need to install a SIM for each country. If you travel a lot you could end up with a lot of eSIMs.

Developer Response
Hi there! We want you to know that we appreciate your feedback. It will allow us to resolve any problems and help us improve our services. We are proud that you have selected our company as your service provider. We now have a new Global eSIM: https://www.airalo.com/global-esim. The Global eSIM covers 130 countries and is installed only once.It allows Data, Calls, and Texts. We look forward to helping you stay connected on all your future trips to come!
Useful with some quirks
08/28/2023

Ria.DJ

Update: Airalo has gotten back to me with some suggested items such as a global SIM which can be used. I’ll try them out. I’ve used this on two trips so far, one to Germany and another to Japan (I live in the US). iPhone 14 pro max has no sim slot so I’m stuck using eSIMs. The good is that you will get data connectivity. I had no problems activating the eSIM and using them. Everything worked ok and even my US provider worked via cellular data. Pricing is ok. Not great but ok. But this app has an appeal to those who want an easy on-ramp to getting connected to many countries. Now the quirks. In Tokyo Japan it connected only at 4G. Not even LTE, but 4G, as in 3G that is labeled as 4G. This was with SoftBank. That’s fine for google maps and other stuff but it’s not very fast. The other eSIM app I used, Ubigi connected via 5G and was pretty fast. You don’t get a native in country sim in some cases. This mostly won’t matter but it could mess with geofencing and geolocation via IP. For example in Japan my eSIM was from Singtel and as such some apps thought I was in Singapore. In Germany it used a SIM from Play (Poland) and some apps thought I was in Poland. The final quirk is that for each country you need to install the eSIM. Some apps like Ubigi just let you install one eSIM and just add in data packs. This one you need to install a SIM for each country. If you travel a lot you could end up with a lot of eSIMs.
Developer Response 09/07/2023
Hi there! We want you to know that we appreciate your feedback. It will allow us to resolve any problems and help us improve our services. We are proud that you have selected our company as your service provider. We now have a new Global eSIM: https://www.airalo.com/global-esim. The Global eSIM covers 130 countries and is installed only once.It allows Data, Calls, and Texts. We look forward to helping you stay connected on all your future trips to come!
Cost effective for international travel!
06/03/2024

LJJ7
Very happy I found out about Airalo on a Paris Facebook page. Would have spent $10/day with my internet plan! I suggested it to my daughter who travelled to England and Scotland for 10 days. Her boyfriend installed it for her no problems. When it was my turn to install it on my phone, I wasn’t quite so fortunate. I thought I’d botched it and couldn’t tell if it had actually installed. I spent the better part of the day via emails going back and forth with customer service. I’d give them five stars for the app if that experience had been better. In the end I finally got someone who directed me to see that it actually was on my phone. The next day I installed it easily on my husbands phone. When we landed in Paris, turned our phones on following the instructions I’d received and got us both connected with no glitches. Have been using it for four days now. Funny thing is I can only text other iPhone users but can WhatsApp anyone else I want to connect to. Another thing though is that I can’t send email, but can receive it. I’m not sure this has anything to do with Airola as it seems to be a problem with my outgoing Charter email service. I just haven’t had the time to deal with it and sending email on this trip doesn’t really matter.

Developer Response
We appreciate your detailed feedback and are glad to hear Airalo has been cost-effective for your international travels, despite some installation challenges and email limitations. We're delighted to know you and your family are enjoying seamless connectivity!
Cost effective for international travel!
06/03/2024

LJJ7

Very happy I found out about Airalo on a Paris Facebook page. Would have spent $10/day with my internet plan! I suggested it to my daughter who travelled to England and Scotland for 10 days. Her boyfriend installed it for her no problems. When it was my turn to install it on my phone, I wasn’t quite so fortunate. I thought I’d botched it and couldn’t tell if it had actually installed. I spent the better part of the day via emails going back and forth with customer service. I’d give them five stars for the app if that experience had been better. In the end I finally got someone who directed me to see that it actually was on my phone. The next day I installed it easily on my husbands phone. When we landed in Paris, turned our phones on following the instructions I’d received and got us both connected with no glitches. Have been using it for four days now. Funny thing is I can only text other iPhone users but can WhatsApp anyone else I want to connect to. Another thing though is that I can’t send email, but can receive it. I’m not sure this has anything to do with Airola as it seems to be a problem with my outgoing Charter email service. I just haven’t had the time to deal with it and sending email on this trip doesn’t really matter.
Developer Response 06/05/2024
We appreciate your detailed feedback and are glad to hear Airalo has been cost-effective for your international travels, despite some installation challenges and email limitations. We're delighted to know you and your family are enjoying seamless connectivity!

Sweat It Out Edition (2.11.0) Finland has more saunas than cars, which says a lot about priorities. This update is a clean refresh with performance tune-ups that make everything feel smoother, warmer, and ready to go.

Version 2.11.0

2d ago

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The following data may be collected but it is not linked to your identity:
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Airalo: eSIM Travel & Internet

Affordable, global connection

Ratings & Reviews

What’s New

Version 2.11.0

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Supported Features

Dark Interface

Information

Supports

Wallet

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