This app lacks having everything within it. To view the bill PDFs it takes me to the website. Overall lacks practicality and simplicity for some things.

Nothing bothers me more than when I go to use an app, but there’s hiccups with that app that prevents you from using it, especially w utility apps, because these apps can be timesavers to pay your bills, but not when you get apps like yours!I downloaded your app just now & went to set up profile, & put my info in & there’s no button to submit, the screen goes to shaded where you can’t do anything!Why don’t these developers have someone try their app before they bring it to the App Store so it will prevent people like me wasting my time on something that doesn’t work!!These developers need to take lessons from chase bank & republic services developers! Both of those apps are so seamless & user friendly...not 1 hiccup with those apps! Set up my profile & I was good to go!!So go see what they do & fix this app cause it doesn’t work!!! 😡😏

This app worked OK in the beginning, first 7 months this app worked fine for paying bills. Now all of a sudden the app won’t work at all, every time I go to open the application the main white screen with LVVWD logo in the center pops up for 2 seconds and then it force closes itself. I have tried deleting and reinstalling the app +++ times, cannot update because App Store doesn’t have any available updates, I have deleted the cloud data for the app from my iCloud, and it still won’t work. If I could give it half a star I would.

For the past two months, when opening the app it immediately crashes. Also, when opening the website, it immediately crashes as well. Application info says the app works with my device. I have no information regarding my account, and no way to pay my water bill! Please fix this crash issue!