NV Energy’s mobile app provides an enhanced, personalized digital experience based on customer feedback. New and improved features make it easy for customers to login with their fingerprint, pay their bill, understand their energy use, enroll in energy alerts and sign up for money-saving products and services. The app includes an improved Outage Center, which provides details on an outage location and cause and lets customers report and receive outage updates.

What’s New

Version 2.0.36

This release contains bug fixes and performance improvements.

Ratings and Reviews

3.4 out of 5
8 Ratings

8 Ratings

SierraTech ,

SLOW on WIFI / Dislike Login Required

The concept is great, allows me to see daily energy use (some days missing not sure why). The problem is how SLOW the app runs during login (doesn't allow you to store credentials which is lame, or use iPhone fingerprint), clicking on menu items it takes forever to open and refresh requested page. We have no LTE coverage (1x or some 3G in Incline Village), so the App usage, during power outage, is useless since it is so slow even when connected to high-speed Internet. At 1x speed or 3G speeds the speed issue of the app makes it useless (Verizon coverage issue) and power is usually restored before APP reports details about the outage.

We do like the outage information, and can query status if we leave the house during outage and able to connect to LTE (still slow however). So many passwords in life, don't always remember the password, needs Fingerprint or remember credentials as an option.

hygffv13 ,

Always has system error try again later.

Have not been able to access app the past few weeks. Keeps telling me there is a system error when it asks for verification. . I can’t get on to pay my bill. Terrible app and terrible customer service. Nobody seems to know what to do.

Neighborhood Nerd ,

Good app

App is solid and has all the needed functionality.

App Privacy

The developer, NVEnergy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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