Hello everyone, professionally speaking to all of you reviewers! This application is awfully unreliable for customers/patients to use. From my experience, I was a former driver from TLL Medical Transportation and the manager was non-spoken English, she would randomly put my destination to pick up the customers at the time they asked for, although I have to pick up the customers/patience that I have to pickup, but they’d put the blame on us for being late to the customers that we weren’t supposed to pickup during the time. Also the manager has 0% English and she will assign the driver that is currently picking up the customers to get to somewhere else without asking if we are driving another patience to places. Therefore this app is unreliable and clutter for schedule. Please reconsider using Uber or Lyft because this app is unreliable and useless. I hope this comment helps to you customers who pay good insurance money out there! Thanks for reading! (True story) swear with life.

This app was supposed to help make things easier. And I guess when it’s up and running it does. However, their servers are down more then they aren’t! Which makes it very difficult to our job appropriately. The all does NOT work unless you keep your location ALWAYS on, which causes other apps on your phone to malfunction. Such as text messaging & GPS, which is critical to have while driving. This is just poor poor service. And with the amount of money theh make from government contracts you’d think they would hire the appropriate professionals to develop and system that actually works!!

App crashes constantly. Unable to copy & paste. Privacy violation tracking precise location. Wont let me login constantly can’t reach server. Wont save my password. Wont let me use face/touch ID for faster logging. Wont let me switch to Google Maps on iOS. Wont load new trips. Will change trip info without letting you know. Takes you to the wrong address. Why are we forced to use this Unreliable App🤦🏻‍♂️