Your Entire Digital Life in One Place
My OneApp brings together everything you need—your M‑PESA balance, airtime, data, SMS, Bonga points, and essential services—right on your home screen. No switching between apps. No hassle.
A Fresh New Experience
Get instant visibility of what matters most from your M-PESA, bundle and even bonga balance
Simpler Navigation
Access your quick actions and frequent transactions faster
Do More With Your Money
Unlock more possibilities with M‑PESA – Invest, Borrow, Insure
Connectivity Made Easy
Buy airtime, data bundles, and home fibre quickly and conveniently
Make Payments Faster
Pay quickly and securely with Scan to Pay QR, AI Pay and NFC payments
Care, Right at Your Fingertips
Handle essential support requests directly from your phone
Much awaited update consolidating all of Safaricom’s services in one app. However, the fonts are too small with no option to adjust for those of us who don’t have reading glasses and many older people. Consider remedying this quickly.
My-Overcompensating App
23Edits
Safaricom had a great system were the had a mobile payment app and telecom services app. I want that system back, no one was asking for a combination of the two apps. Look online and you see people complaining about the implementation of this new “one app”. There’s zero customization on which services I want on my Home Screen. I’m being shown services that have nothing to do with me, things that I actually use hidden under settings or other functions. Not to mention this annoying thing of the app not working over WiFi! What kinda BS is that? Biometric verification constantly breaks, it’s like they took a functioning app and replaced it with nonsense. I still can’t add custom categories for spending. So Safaricom please focus on features that enhance the usability of an app rather than forcing things down users throats. Don’t be like Microsoft.
MY ONE APP IS THE MOST HORRIBLE UPDATE TO AN APP SINCE THE INVENTION OF SMART PHONE.
Leeburn22
Safaricom has dropped the ball on the new app. The buggiest app I have ever seen. It doesn’t make any sense. This app logs you Out and says phone number not found over 100 times a day. PLUS IF you are overseas you will get high blood pressure using this app. THE OLD APP worked perfectly there was no issue with the old Mpesa app. As the old saying says .. IF SOMETHING IS WORKING LEAVE IT ALONE DONT FIX IT . It is a SHAME a big company as big as Safaricom cannot update successfully but instead deploy a rushed and untested useless app .
Horrible redesign
Lilread
This is maybe the worst redesign of a leading app that an entire country uses as literal payment Infrastructure. I have never in my life even thought about the Safari Comm MPESA app because it just worked. This one added multiple key strokes, multiple layers of menus for every single thing you might want to do with it, extremely annoying. How did such a large company with infinite resources screw this up so completely?
B-Live Bundles
Global Search New UI
Lipa Na Bonga User Experience Update
Bug Fixes
Version 5.1.5
The developer, Safaricom Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Purchases
Identifiers
Usage Data
Other Data
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Location
Contacts
User Content
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Diagnostics
Other Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
