iPhone Screenshots


MySafaricom App provides an easy and efficient way for customers to access Safaricom products and services under one roof.

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.You can also share M-PESA transactions once completed.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

SCAN Scratch card to Top up easily

DATA PLANS – Easily buy Data bundles without expiry or Data bundles with expiry including All in One Data bundes

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans

E – Paper - Access your daily digital newspaper with superior customer experience

What’s New

Version 1.4.0

- Bug fixes

Ratings and Reviews

3.5 out of 5
8 Ratings

8 Ratings

Punit89 ,


Please advise when will Mpesa Global be introduced back in the app like it was on the previous Saf app in white colour, with the option of bank transfer Global?

jazzyshack ,

Great App with a touch Of greed

The app has awesome features with a great user interface that allows safaricom customers to complete transactions seamlessly. This app removes the need to use those tedious and annoying USSD codes. The reason I am giving it a one star is because it requires internet to use. Come on Safaricom!! It’s so annoying when I am in the store trying to pay for something and the darn thing just keeps loading with no end. You guys are so greedy!! You make money from the transaction fees anyways then why do you want us to buy more of your fake bundles. Why Safaricom?? 🤦🏾‍♂️🤦🏾‍♂️😡

Developer Response ,

Hi Jazz, We hear you in regards to authentication. Access to the app is limited to mobile data with the transacting sim on the device for security reasons. We are continuously working on adding more features to our app to make your experience better. Please reach out to us at customercare@safaricom.co.ke if you have other suggestions

armizatu ,

De-link basic use of app from sim

.. the app is actually 5-star, except i cannot actually use it. big negative, requires Safaricom sim in phone. if outside Kenya, i need to roam Safaricom data, expensive affair. this was not the case with the previous version of the app. i could use the app on a phone with a non-Safaricom sim, even internationally, with verification coming to a second phone with the Safaricom sim. Safaricom claims additional security but, this is just poor app functionality.

App Privacy

The developer, Safaricom Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


Safaricom Limited
64.4 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.



Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like